Clinical Operations Leader

UPMC; Seven Fields (Butler County); On-site; USD 90,000 - 120,000; Full time

Job summary

UPMC is seeking an on-site Clinical Manager responsible for the overall quality of service and coordinating clinical care across designated teams, in alignment with organizational goals.

This role oversees performance, staff management, care coordination, policy adherence, and interdepartmental communication to ensure efficient and compliant patient care delivery, including after-hours on-call support and regular clinical meetings.

Responsibilities

• Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated timeframes.
• Facilitates patient care coordination and operations within established policies, procedures, standards of care, budgetary parameters, and strategic objectives.
• Provides personnel management functions of all assigned staff, including evaluation of performance and implementation of disciplinary actions as appropriate
• Supervises and monitors productivity expectations for assigned staff, ensuring coverage of services
• Participates with the hiring/orientation of qualified employee to meet patient care needs
• Participates in the after hours on-call process to ensure client care policies and procedures are followed and staffing issues resolved
• Leads regularly scheduled Clinical meetings and Case Conferences
• Communicates effectively with assigned staff, to monitor the changing needs of the patient and family
• Recommends, implements, and interprets policies and procedures relevant to the provision of patient care services
• Plans, directs, and participates in the delivery of client care services, including case assignment and visit scheduling activities
• Ensures patient care is delivered according to established care guidelines, Plan of Care, physician orders, agency policies and procedures and meets insurance and payor requirements
• Supports teamwork and collaboration among colleagues, staff, and other stakeholders to ensure efficient and effective strategic plan implementation and success

Job description

UPMC is seeking an on-site Clinical Manager responsible for the overall quality of service and coordinating clinical care across designated teams, in alignment with organizational goals.

This role oversees performance, staff management, care coordination, policy adherence, and interdepartmental communication to ensure efficient and compliant patient care delivery, including after-hours on-call support and regular clinical meetings.