Clinical Manager, UPMC at Home

UPMC; West Mifflin (Allegheny County); Hybrid; USD 85,000 - 110,000; Full time

Job summary

UPMC Home Health is seeking a Clinical Manager to oversee clinical care coordination and supervise assigned teams on-site with occasional travel for patient visits and meetings. This full-time, hybrid role supports the delivery of high-quality patient care in alignment with organizational goals.

The position requires strong leadership, clinical oversight, staff development, and collaboration with interdisciplinary teams to ensure compliance with policies, plan of care, and payer requirements.

Responsibilities

• Accountable for effective performance and follow‑through of all assigned responsibilities and for completing tasks on time, in line with policy and organizational values.
• Facilitates patient care coordination and operations within established policies, standards of care, budgets, and strategic objectives.
• Manages staff performance, conducts evaluations, and implements disciplinary actions as appropriate.
• Supervises productivity and ensures coverage of services for assigned staff.
• Participates in hiring and orientation to meet patient care needs.
• Participates in after-hours on-call processes to resolve staffing and patient care issues.
• Leads regular clinical meetings and case conferences.
• Communicates with staff to monitor changing patient and family needs.
• Recommends and interprets policies and procedures related to patient care services.
• Plans and directs delivery of client care, including case assignment and visit scheduling.
• Ensures care is delivered per Plan of Care, physician orders, and payer requirements.
• Supports teamwork across colleagues and stakeholders for effective plan implementation.

Job description

UPMC Home Health is hiring a Clinical Manager

• Full-time Monday-Friday 8:00 am -4:30 pm; on-call assigned weekends


• Hybrid - Some Travel for Patient Visits, supervisor meetings

Purpose:

The Clinical Manager position is an on-site position that is accountable and responsible for the overall quality of service, overseeing the planning, developing, organizing, and integrating of clinical care and coordination of assigned patients and designated teams, in support of the organizational goals and commitments.

Responsibilities:

• Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals, and values.


• Facilitates patient care coordination and operations including organization and management within established policies, procedures, standards of care, budgetary parameters, and strategic objectives.


• Provides personnel management functions of all assigned staff, including evaluation of performance and implementation of disciplinary actions as appropriate


• Supervises and monitors productivity expectations for assigned staff, ensuring coverage of services


• Participates in the hiring/orientation of qualified employees to meet patient care needs


• Participates in the after-hours on-call process to ensure client care policies and procedures are followed and staffing issues resolved


• Leads regularly scheduled Clinical meetings and Case Conferences


• Communicates effectively with assigned staff to monitor the changing needs of the patient and family


• Recommends, implements, and interprets policies and procedures relevant to the provision of patient care services


• Plans, directs, and participates in the delivery of client care services, including case assignment and visit scheduling activities


• Ensures patient care is delivered according to established care guidelines, Plan of Care, physician orders, agency policies and procedures, and meets insurance and payor requirements


• Supports teamwork and collaboration among colleagues, staff, and other stakeholders to ensure efficient and effective strategic plan implementation and success