Clinical Operations Lead - Scale Care Network & SOPs

Zealthy, Inc.; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Paid holidays

Equity ownership

Medical coverage

Job summary

A growing healthcare technology company is seeking a Clinical Operations Associate to support its clinical team in New York. The role involves overseeing the workflows of approximately 150 care coordinators, ensuring operational efficiency and quality. Candidates should have over two years of experience in healthcare operations and strong management skills. The position offers benefits such as paid time off, health coverage, and equity ownership.

Qualifications

• 2+ years of experience in healthcare operations, clinical delivery, or workflow management.
• Proven ability to manage large-scale teams or high-volume systems accurately.
• Strong familiarity with healthcare-specific ticketing or portal systems.

Responsibilities

• Oversee day-to-day workflows across a network of ~150 coordinators.
• Manage performance across contractor teams to ensure task completion.
• Collaborate with pharmacy partners for smooth care coordination.

Skills

Healthcare operations

Workflow management

Team management

Communication skills

Organizational skills

Tools

ZenDesk

Job description

A growing healthcare technology company is seeking a Clinical Operations Associate to support its clinical team in New York. The role involves overseeing the workflows of approximately 150 care coordinators, ensuring operational efficiency and quality. Candidates should have over two years of experience in healthcare operations and strong management skills. The position offers benefits such as paid time off, health coverage, and equity ownership.