Clinical Operations Lead - Medical Assistant

fairhavencommunityhealthcare; New Haven (CT); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Sign-on bonus

Major medical insurance

Dental insurance

Vision insurance

PTO

Paid Holidays

Tuition reimbursement

Job summary

Fair Haven Community Health Care in New Haven, CT seeks a Lead Medical Assistant to act as the clinical and operational SME for Medical Assistants. You will partner with clinicians and nursing leadership to promote standardized practice and support delivery of high-quality, patient-centered care aligned with FHCHC’s mission.

The role requires 3+ years of Medical Assistant experience with a diploma or MA certification and BLS.

Qualifications

• Three (3) or more years of Medical Assistant experience with a Medical Assistant program (diploma) from an accredited school or be certified as a medical assistant.
• Basic Life Support Certification is required.

Responsibilities

• Provide direct patient care under a clinician.
• Model efficient rooming, documentation, specimen collection, and patient flow.
• Serve as clinical SME for Medical Assistant workflows.
• Lead departmental orientation for newly hired Medical Assistants and provide competency validation.
• Mentor staff and support onboarding and education.
• Support readiness for regulatory surveys and quality audits.

Skills

Medical assisting

BLS certified

Education

MA program diploma

Job description

Fair Haven Community Health Care in New Haven, CT seeks a Lead Medical Assistant to act as the clinical and operational SME for Medical Assistants. You will partner with clinicians and nursing leadership to promote standardized practice and support delivery of high-quality, patient-centered care aligned with FHCHC’s mission.

The role requires 3+ years of Medical Assistant experience with a diploma or MA certification and BLS.