Clinical Operations Director — Residential Programs

The Educational Alliance Inc.; New York (NY); Presencial; USD 85.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous PTO

Medical Insurance

Dental Insurance

Pension Plan

403b Retirement Plan

Gym Membership

Discounts on EA programs

Descripción de la vacante

Educational Alliance seeks a Clinical Director of Operations in New York, NY to supervise the Center for Recovery and Wellness residential program, ensuring safe, compliant, and high-quality services. The role emphasizes admin leadership, staff supervision, and facilities oversight within a multi-center community network.

You will coordinate daily operations, respond to crises, and ensure smooth client flow. Requires LMSW/LCSW/LMHC or CASAC and 3–5 years in residential operations management.

Formación

• (LMSW, LCSW, LMHC or CASAC) with a bachelor’s degree in Business Administration, Social Work, or a related field is required.
• Minimum of 3-5 years of experience in operations management, preferably in a residential program or similar setting.
• Strong leadership, organizational, and communication skills.
• Relevant certifications in health and safety management are a plus.

Responsabilidades

• Provide documented supervision, coaching, training, and direction to MEC staff and interns.
• Monitor the attainment of goals and effectiveness of services, ensuring program productivity goals are reached.
• Ensure site compliance with all OASAS and HRA regulatory standards, perform quality assurance functions, and maintain the site in audit-ready condition.
• Coordinate MEC staff coverage to ensure safe operations of the program.
• Conduct professional development plans and annual performance reviews.
• Serve as the on-call weekday manager in collaboration with the residential leadership team.
• Provide crisis intervention as required.
• Oversee facilities and inventory, ensuring safety, security, maintenance, and repairs through routine inspections.
• Manage daily operations, including client systems, metro-card distribution, fire drills, client movement, and front desk activities.
• Prepare and process purchase orders and check requests.
• Monitor client group attendance, pass control, and sign-in/out sheets.
• Review and approve staff timecards and maintain adequate staff coverage.
• Manage and report incidents effectively.

Conocimientos

Leadership

Organizational skills

Communication skills

Educación

LMSW/LCSW/LMHC or CASAC with a bachelor's degree in Business Administration, Social Work, or related field

Descripción del empleo

Educational Alliance seeks a Clinical Director of Operations in New York, NY to supervise the Center for Recovery and Wellness residential program, ensuring safe, compliant, and high-quality services. The role emphasizes admin leadership, staff supervision, and facilities oversight within a multi-center community network.

You will coordinate daily operations, respond to crises, and ensure smooth client flow. Requires LMSW/LCSW/LMHC or CASAC and 3–5 years in residential operations management.