Clinical Operations Coordinator (Reference Lab)

Tempus; United States; On-site; USD 50,000 - 55,000; Full time

Job summary

Tempus is seeking a Clinical Operations Coordinator to join our team and collaborate with internal lab, operations and customer success teams, plus equivalent external teams. You will autonomously manage order triage and fulfillment workflows, perform quality control, and drive workflow improvements across systems to support company growth.

The role emphasizes organizing complex tasks, precise communication, and proactive problem-solving in a fast-paced environment, contributing to operational

Qualifications

• 1-3 years working experience.
• 4 year college degree, preferably in Biological Sciences or related field.
• Highly organized and systematic with superb attention to detail.
• Persistent and resilient in a fast-paced, iterative environment.
• Strong critical thinking, interpersonal, and problem-solving skills.
• Impeccable written and verbal communication skills.
• Show initiative and ability to work both independently and in a team.

Responsibilities

• Own assigned workflows for order triage and fulfillment.
• Perform critical quality control in order creation and reporting workflows.
• Work with leadership to implement workflow improvements across systems.
• Autonomously own ad hoc processes and projects for operational excellence.
• Support ongoing and future projects within the team.

Skills

Attention to detail

Strong communication

Critical thinking

Independent work

Fast-paced

Education

Bachelor's degree

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Clinical Operations Coordinator who will work with our internal lab, operations and customer success teams, as well as with equivalent teams at external reference labs.

Responsibilities:

• Autonomously own assigned workflows for order triage and order fulfillment
• Perform critical quality control functions in the order creation and reporting workflows
• Work with team leadership to implement workflow improvements across various systems to ensure company growth
• Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
• Support ongoing and future projects within the team

Qualifications :

• 1-3 years working experience
• 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
• Persistent and resilient person who thrives in a fast-paced, highly iterative environment
• Strong critical thinking, interpersonal, and problem-solving skills
• Impeccable written and verbal communication skills
• Show initiative and ability to work as part of a high-level team while working independently

Preferred qualifications:

• Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
• Experience with Protected Health Information (PHI)

CHI: $50,000-$55,000

The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.