Clinical Operations Coordinator (Reference Lab)

Tempus AI, Inc.; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Tempus AI, Inc. is seeking a Clinical Operations Coordinator in Chicago to manage order triage and fulfillment within a fast-paced healthcare tech environment.

You will perform essential quality control and collaborate with lab, operations and customer success teams, including external reference labs. Ideal candidates have 1–3 years of experience, a 4-year degree in Biological Sciences or related field, and strong organizational, analytical, and communication skills.

Qualifications

• 1-3 years working experience
• Impeccable written and verbal communication skills
• Highly organized and systematic with superb attention to detail

Responsibilities

• Autonomously own assigned workflows for order triage and order fulfillment
• Perform critical quality control functions in the order creation and reporting workflows
• Work with team leadership to implement workflow improvements across systems
• Autonomously own ad hoc processes and projects to ensure operational excellence
• Support ongoing and future projects within the team

Skills

Attention to detail

Written & verbal communication

Time management

Initiative

Team collaboration

Education

Bachelors degree

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Clinical Operations Coordinator who will work with our internal lab, operations and customer success teams, as well as with equivalent teams at external reference labs.

Responsibilities

• Autonomously own assigned workflows for order triage and order fulfillment
• Perform critical quality control functions in the order creation and reporting workflows
• Work with team leadership to implement workflow improvements across various systems to ensure company growth
• Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
• Support ongoing and future projects within the team

Qualifications

• 1-3 years working experience
• 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
• Persistent and resilient person who thrives in a fast-paced, highly iterative environment
• Strong critical thinking, interpersonal, and problem-solving skills
• Impeccable written and verbal communication skills
• Show initiative and ability to work as part of a high-level team while working independently

Preferred Qualifications

• Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
• Experience with Protected Health Information (PHI)

Salary & Benefits

CHI: $50,000-$55,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives. We’re looking for people who can change the world. Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.