Clinical Onboarding & Credentialing Expert

Centria; Farmington Hills (MI); On-site; USD 28,000 - 30,000; Full time

Job summary

Centria is seeking a Clinical Onboarding and Credentialing Specialist to organize and verify onboarding for clinical and field staff. The role involves coordinating candidate applications, credentialing documents, and service locations with strong attention to accuracy.

You will deliver customer service to team members and payors, handle inquiries, and support ongoing projects. The position is based in Michigan and pays hourly with bonus potential.

Qualifications

• Experience coordinating onboarding processes and credentialing.
• Record keeping in HRIS and CareConnect platforms.
• Communicate policies to staff and applicants.
• Track progress and escalate delays efficiently.

Responsibilities

• Onboarding 30%: manage candidate applications and required pre-hire steps.
• Credentialing 50%: obtain licenses, review documents, and submit payor credentialing.
• Customer Service 10%: assist staff with Centria guidelines and inquiries.
• Projects 10%: participate in major projects and ad hoc reports.

Skills

Excellent communication skills

Organizational skills

Time management

Customer service

Attention to detail

Education

Associate Degree

Bachelor's Degree preferred

Tools

Microsoft Office

G Suite

CareConnect

HRIS system

Job description

Centria is seeking a Clinical Onboarding and Credentialing Specialist to organize and verify onboarding for clinical and field staff. The role involves coordinating candidate applications, credentialing documents, and service locations with strong attention to accuracy.

You will deliver customer service to team members and payors, handle inquiries, and support ongoing projects. The position is based in Michigan and pays hourly with bonus potential.