Clinical Nurse Supervisor - Pediatric Surgery

Phoenix Children's; Gilbert (AZ); On-site; USD 105,000 - 125,000; Full time

Job summary

Phoenix Children's Hospital in Gilbert, AZ seeks a Clinical Supervisor for Surgery Nursing to lead daily patient care and staffing on the unit. You will coordinate clinical operations, supervise nursing and support staff, and ensure developmentally appropriate, high-quality care aligned with standards and safety.

You will partner with the management team to monitor throughput, staffing, and patient safety, while promoting a positive work environment and ongoing staff development on shift.

Responsibilities

• Coordinates/leads daily clinical operational activities of the unit and organization by ensuring that quality family centered care is delivered in an efficient work environment.
• Manages patient throughput – balances unit patient care activities while overseeing the delivery of patient care, coordinating admissions, discharges, transfers, and rounding daily on patients and families.
• Oversees staffing processes – coordinates assignments using established staffing levels that match individualized patient needs with staff competencies, and staff skill mix through ongoing assessment of patient and unit needs.
• Monitors unit environment - ensures that staff has the supplies, equipment, information, and resources needed to provide quality patient care in a safe work environment.
• Staffs, schedules, and appropriately uses nursing and support staff.
• Documentation – updates scheduling, occurrence reports, patient/family concerns, and quality indicators in the real time environment maximizing resolution prior to the end of the shift.
• Provides a report to the oncoming Clinical Supervisor or designee including the status of patient throughput, staffing processes, unit environment, schedules, occurrence reports, patient/family concerns, and quality indicators.
• Collaborates with manager to lead, create, and maintain an environment that advocates for staff and promotes individual/team engagement through clinical/administrative expertise and professional leadership.
• Demonstrates and promotes clinical leadership – serves as a clinical and systems expert with nursing and interdisciplinary team members in the assessment, development, implementation, and evaluation of the age‑specific individualized patient/family‑centered plan of care and documented actions.
• Accountable for promoting a culture of learning resulting in staff/team development and retention.
• Achieves department/organization outcomes – aligns and manages to organization metrics.
• Identifies, facilitates, and leads department and organization performance improvement projects that enhance patient care delivery systems as well as staff, patient, family, and customer satisfaction.
• Ensures timely completion and investigation of occurrence reports. Proactively identifies patient safety risks and participates in risk avoidance strategies.
• Takes active interest and accountability for key operational functions, including but not limited to, patient safety issues, timely resolution of complaints, quality improvement initiatives, survey preparation, and patient/family satisfaction follow‑up.
• Makes decisions that demonstrate sound stewardship of financial resources – collaborates with the team to meet department/organization financial goals.
• Serves as daily operational resource to staff and in the management of supplies and equipment.
• Takes personal responsibility to adhere to department/organization policies and procedures, compliance and regulatory agency requirements.
• Collaborates with the leadership team to develop, review, revise and implement evidenced based policies and procedures on an ongoing basis, to assure department consistency and compliance with hospital standards/safety and accrediting bodies including: Joint Commission, OSHA, HIPAA, Infection Control, Environment of Care, National Patient Safety Goals. Understands the linkage between department requirements and those of the integrated delivery system. Develops risk reduction and error prevention strategies by ensuring staff compliance with policy/procedures.
• Mentors staff to ensure the fundamental values of the American Nurses Association Code of Ethics in nursing are operationalized into daily clinical practice/teaching activities and work environment including:
• 1-3: Establishes professional relationships with compassion and respect for human dignity worth, and the uniqueness of individuals, while demonstrating a primary commitment to the patient in advocating for patient privacy, health, safety and rights;
• 4-6: Identifies the boundaries of the profession by accepting responsibility and accountability for own activities for own actions, delegating task appropriately to optimize patient care. Maintains competence with continued pursuit of activities for personal/professional growth. Influences the patient care/work environment with the values of nursing to promote respectful interactions, the promotion of safe practices, and creates a care setting that expects high quality, compassionate nursing care.
• 7-9: collaborates with all disciplines/the community in promoting nursing excellence in meeting health care. Seeks opportunities beyond patient care to advance profession by involvement in developing, maintaining, implementing professional standards through practice/education i.e. involvement with internship programs, committees, awareness of broader healthcare issues such as TJC National Patient Safety Goals, integrating nursing values into daily practice (articulates and practices).

Job description

Phoenix Children's Hospital in Gilbert, AZ seeks a Clinical Supervisor for Surgery Nursing to lead daily patient care and staffing on the unit. You will coordinate clinical operations, supervise nursing and support staff, and ensure developmentally appropriate, high-quality care aligned with standards and safety.

You will partner with the management team to monitor throughput, staffing, and patient safety, while promoting a positive work environment and ongoing staff development on shift.