Clinical Nurse Care Coordinator Specialty Services

Beth Israel Lahey Health; Boston (MA); On-site; USD 54,000 - 139,000; Full time

Job summary

Beth Israel Lahey Health seeks a dedicated nurse coordinator to support care coordination across referral, evaluation, scheduling and treatment, ensuring a seamless progression of care for patients.

You will collaborate with physicians and care teams, assist in pre-authorization, educate patients and families, participate in rounds, and drive process improvements while managing patient communications with external facilities.

Qualifications

• Experience using computer systems and MS Office applications.
• Strong written and verbal communication in English.
• Ability to work in a team and provide excellent patient service.
• Ability to follow policies and provide quality care.

Responsibilities

• Collaborates with physicians and other health care providers to coordinate care from referral to discharge.
• Facilitates scheduling and processes pre-authorization and consults.
• Receives consults and patient information; coordinates scheduling of diagnostics and treatments.
• Educates patients and families; develops patient education materials; participates in rounds and conferences.
• Maintains up-to-date clinical knowledge; leads process-improvement related to care.
• Handles patient phone calls before and after treatment; communicates with referring providers and external facilities.

Skills

Written communication

Oral communication

Teamwork

Customer service

Problem solving

Education

Associate's degree in Nursing

Bachelor's degree in Nursing

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Beth Israel Lahey Health seeks a dedicated nurse coordinator to support care coordination across referral, evaluation, scheduling and treatment, ensuring a seamless progression of care for patients.

You will collaborate with physicians and care teams, assist in pre-authorization, educate patients and families, participate in rounds, and drive process improvements while managing patient communications with external facilities.