Community Health Navigator & Care Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 39,000 - 53,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking a Community Healthcare Worker to support patients and families by assessing community resources and coordinating with social work and medical staff. Under the direction of a manager or supervising social worker, you will help connect clients to services and provide orientation on available resources.

You will maintain a caseload, document in the electronic medical record, advocate for patients, and participate in care teams to ensure smooth access to

Qualifications

• High School diploma or GED required.
• Associate's degree preferred in Human Services field.
• 1-3 years related work experience required.
• Minimum 2 years of related work experience without a related Associate's degree
• Excellent verbal and written communication skills.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Determines, independently or in collaboration with other staff, the resources that will optimally meet patients' and families' needs.
• Develops a multifaceted service plan to meet complex patients' needs.
• Acts as case manager to coordinate care with medical providers.
• Makes independent decisions about services to recommend to a patient/family and how to teach them to become self-reliant.

Skills

Bilingual capabilities

Verbal and written communication

Team collaboration

Customer service

Education

High School diploma or GED

Associate's degree in Human Services (preferred)

Tools

MS Office

Job description

Beth Israel Lahey Health in Boston is seeking a Community Healthcare Worker to support patients and families by assessing community resources and coordinating with social work and medical staff. Under the direction of a manager or supervising social worker, you will help connect clients to services and provide orientation on available resources.

You will maintain a caseload, document in the electronic medical record, advocate for patients, and participate in care teams to ensure smooth access to