Clinical Navigator - Rehab Referrals & Patient Impact

PAM Health Specialty Hospital of Pittsburgh; Oakdale (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision benefits

401(k) with employer match

Paid time off

Job summary

PAM Health Specialty Hospital of Pittsburgh is seeking a Clinical Navigator to lead referral development and manage a defined territory within our rehabilitation network. You will work under the Director of Business Development, build relationships with physicians, ICU staff and discharge planners, and drive patient referrals and admissions.

The role emphasizes collaboration with nursing and admissions teams, data-driven improvements, and delivering an outstanding patient and payer experience.

Qualifications

• Degree in a health-related field is required.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Marketing and/or rehabilitation/LTACH experience is preferred.

Responsibilities

• Cultivate referral relationships and manage assigned territory.
• Complete patient assessments and make sales contacts.
• Analyze referral and admission data within the territory.
• Collaborate with the Admissions Manager, admission staff, nurses and other internal/external staff to facilitate referral conversions.
• Provide feedback for program development and quality improvement related to customer service and satisfaction.
• Maintain strong relationships with stakeholders including patients, families, physicians, ICU/floor nurses, discharge planners, case managers and payer representatives.

Skills

Marketing experience

Relationship-building

Territory management

Communication skills

Education

Health-related degree

Current licensure in nursing/therapy

Job description

PAM Health Specialty Hospital of Pittsburgh is seeking a Clinical Navigator to lead referral development and manage a defined territory within our rehabilitation network. You will work under the Director of Business Development, build relationships with physicians, ICU staff and discharge planners, and drive patient referrals and admissions.

The role emphasizes collaboration with nursing and admissions teams, data-driven improvements, and delivering an outstanding patient and payer experience.