Clinical Navigator - FT | Victoria Southeast

PAM Health Specialty Hospital of Victoria Southeast; Victoria (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Benefits

Dental and vision benefits

Employee Assistance Program

Flexible spending and health savings

Life and Disability insurance

Education/In-Service opportunities

Tuition assistance

401(k) plans

Paid benefit time

Job summary

PAM Health is seeking a Clinical Navigator to serve as the face of the hospital, cultivating referral relationships and managing a designated territory within the Victoria area. The role requires engaging with physicians, discharge planners, and payer representatives to optimize referrals and admissions.

You will work under the Director of Business Development, contributing to program development, quality improvement, and patient-centric care throughout the rehabilitation stay.

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.
• Minimum of two years’ experience in the designated field of license.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and makes sales contacts.
• Analyzes referral and admission data from the territory.
• Collaborates with admissions and nursing staff to facilitate referrals and admissions.
• Provides feedback for program development and quality improvement.
• Maintains relationships with patients, families, physicians, discharge planners, case managers and payer representatives.

Skills

Relationship building

Territory management

Sales outreach

Communication skills

Education

Health-related degree

Current professional licensure

Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.