Clinical Navigator - FT | Westminster Rehab

PAM Health Rehabilitation Hospital of Westminster; Westminster (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Comprehensive dental and vision benefits

Flexible spending and health savings accounts

Life and Disability insurance

Education/In-Service Opportunities

Employee Bonus Referral Program

401(k) plans with employer match

Generous Paid Benefit Time

Paid time off

Job summary

A rehabilitation healthcare facility in Westminster, Colorado is seeking a Clinical Navigator to enhance patient referrals and relationships. The ideal candidate will possess clinical licensure and a degree in a health-related field. Responsibilities include managing referrals and collaborating with teams to improve service quality. This full-time role offers comprehensive benefits, including medical, dental, and educational opportunities, within a supportive environment focused on patient success.

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, or similar required.
• Minimum of two years’ experience in designated field of license, ideally in rehabilitation.
• Rehabilitation/LTACH or marketing experience favored.

Responsibilities

• Cultivate referral relationships and manage assigned territory.
• Complete patient assessments and make sales contacts.
• Work collaboratively with internal and external staff to facilitate referrals.
• Provides feedback for program development and quality improvements related to referrals and patient satisfaction.
• Maintains strong relationships with physicians, discharge planners, case managers, and payer representatives.

Skills

Clinical licensure

Previous marketing experience

Experience in rehabilitation

Education

Degree in a health-related field

Current licensure in nursing, respiratory therapy, etc.

Marketing & rehab LTACH exp preferred

Job description

Clinical licensure strongly preferred- PTA/COTA/PT/OT/SLP/LPN/RN/RRT

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Benefits for a full‑time employee

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In‑Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Education and Training

• Degree in a health‑related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Experience

• Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.