Clinical Navigator - FT Days | Round Rock Rehab

PAM Health Rehabilitation Hospital of Round Rock; Round Rock (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits: EPO/HDHP/HSA options

Dental and vision benefits

Employee Assistance Program

Flexible spending accounts (FSA) & HSA

Life and disability insurance

Education/In-Service opportunities

Supplemental benefits options

Employee referral program

401(k) with employer match

Paid benefit time

Job summary

PAM Health Rehabilitation Hospital of Round Rock is seeking a Clinical Navigator to drive community referrals, manage an assigned territory, and assess patients for rehab admission. You will work with the admissions team, nursing staff, and payers to optimize the referral and admission process.

The role emphasizes relationship-building with physicians and discharge planners, with opportunities for program feedback and professional growth within a leading rehab hospital network.

Qualifications

• Minimum of two years’ experience in the designated field of license.
• Preferred rehabilitation/LTACH and marketing experience.

Responsibilities

• Cultivates referral relationships with stakeholders (physicians, discharge planners, payers).
• Manages assigned territory and completes patient assessments.
• Makes sales contacts and analyzes referral/admission data.
• Collaborates with Admissions Manager, nursing staff and external teams to facilitate referrals.
• Provides feedback for program development and quality improvement in customer service and referrals.

Skills

Relationship building

Sales & marketing

Referral networks

Education

Health-related degree

Active professional license

Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Education and Training

• Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.