Clinical Navigator - FT Evenings | Round Rock Rehab

PAM Health Rehabilitation Hospital of Round Rock; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Comprehensive dental and vision benefits

401(k) plans with employer match

Generous Paid Benefit Time

Education opportunities

Job summary

A healthcare facility in Round Rock, Texas, seeks a Clinical Navigator to support patients during their rehabilitation journey. In this role, you will be the first point of contact for patients, helping them through their recovery with compassion. You will also foster referral relationships and work closely with internal teams to enhance our admissions process. A degree in a health-related field and active licensure is required, along with two years of relevant experience. Comprehensive benefits are provided, including medical, dental, and education opportunities.

Qualifications

• Degree in health-related field preferred, current licensure required.
• 2+ years of experience in rehabilitation or marketing preferred.

Responsibilities

• Meet patients and provide guidance during their rehabilitation.
• Cultivate referral relationships and manage assigned territory.
• Analyze referral and admission data to improve processes.

Skills

Patient assessment

Cultivating referral relationships

Data analysis

Collaboration with healthcare staff

Communication skills

Education

Degree in a health-related field

Current licensure in nursing or therapy

Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Evening Navigator (ED Rounds)

Monday-Friday, 4:00 PM - 12:00 AM (8-hour shifts)

Benefits

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Requirements

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.