Clinical Navigator

Jobtailor; Miamisburg (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Miamisburg, Ohio seeks a healthcare business development professional to manage referrals, assess patients, and grow relationships with physicians, nurses, and discharge planners. You will analyze referral data and contribute to program development and patient satisfaction initiatives.

The role emphasizes collaboration with admissions staff and marketing teams, leveraging nursing licensure and rehabilitation experience to drive referral conversion and service quality.

Qualifications

• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Minimum of two years’ experience in the designated field of license.
• Degree in a health-related field from an accredited college or university preferred.
• Prior marketing and/or rehabilitation/LTACH experience preferred.
• Prefer rehabilitation/LTACH and marketing experience.

Responsibilities

• Work under the direction of the Director of Business Development
• Cultivate referral relationships
• Manage assigned territory
• Complete patient assessments
• Make sales contacts
• Analyze referral and admission data from the assigned territory
• Collaborate with business development team members, including the Admissions Manager and admission staff
• Collaborate with nursing and other internal and external staff to facilitate referral conversion
• Provide feedback and recommendations for program development and quality improvement initiatives
• Support initiatives related to customer service, referral and admission processes, and patient and referral source satisfaction
• Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives

Skills

Current Nursing Licensure

Patient Assessment

Referral Management

Data Analysis

Program Development

Quality Improvement

Marketing Experience

Rehabilitation Experience

Education

Health-related degree preferred

Job description

• Work under the direction of the Director of Business Development
• Cultivate referral relationships
• Manage assigned territory
• Complete patient assessments
• Make sales contacts
• Analyze referral and admission data from the assigned territory
• Collaborate with business development team members, including the Admissions Manager and admission staff
• Collaborate with nursing and other internal and external staff to facilitate referral conversion
• Provide feedback and recommendations for program development and quality improvement initiatives
• Support initiatives related to customer service, referral and admission processes, and patient and referral source satisfaction
• Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives

Requirements

• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required
• Minimum of two years’ experience in the designated field of license
• Degree in a health-related field from an accredited college or university preferred
• Prior marketing and/or rehabilitation/LTACH experience preferred
• Preferably rehabilitation/LTACH and marketing experience

Core Competencies

Demonstrates expertise in patient assessments, referral management, and relationship cultivation within healthcare settings. Proven ability to analyze data for program development and improve customer service and satisfaction.

Highest-signal resume keywords

• Current Nursing Licensure
• Patient Assessment
• Referral Management
• Marketing Experience
• Rehabilitation Experience

ATS Optimization Keywords

Hard Skills

• Patient Assessment
• Data Analysis
• Referral Management
• Program Development
• Quality Improvement

Soft Skills

• Collaboration
• Communication
• Relationship Building
• Customer Service

Certifications & Qualifications

• Current Nursing Licensure
• Licensure in Respiratory Therapy
• Licensure in Physical Therapy
• Licensure in Occupational Therapy
• Licensure in Speech and Language Therapy

Industry Keywords

• Business Development
• Rehabilitation
• LTACH
• Patient Satisfaction
• Referral Conversion