Clinical Navigator - FT | San Antonio LTACH

PAM Health Specialty Hospital of San Antonio; San Antonio (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Benefits

Dental and vision benefits

Employee Assistance Program

Tuition assistance

401(k) plans

Referral bonus

Job summary

A healthcare provider in San Antonio, TX is seeking a Clinical Navigator to enhance patient relationships and manage referrals. This full-time entry-level role requires a degree in a health-related field and licensure in a therapy discipline. The ideal candidate will have sales and patient assessment experience, contributing to patient rehabilitation success and satisfaction. Competitive benefits are offered, emphasizing employee support and development.

Qualifications

• Education in a health-related field preferred.
• Current licensure in nursing, respiratory therapy, or other therapies required.
• Two years of experience in relevant field preferred.

Responsibilities

• Cultivate referral relationships and manage assigned territory.
• Completing patient assessments and sales contacts.
• Work with business development team members.
• Collaborates with Admissions Manager, admission staff, nursing and other internal/external staff to facilitate referral conversion.
• Provides feedback for program development and quality improvement; maintains stakeholder relationships.

Skills

Sales experience

Patient assessment

Relationship management

Education

Degree in health-related field

Current licensure in relevant therapy

Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

Benefits

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

Responsibilities

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Qualifications

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

Seniority level

Entry level

Employment type

Full-time

Job function

Other, Information Technology, and Management

Industries

Hospitals and Health Care

Location

San Antonio, TX