Clinical Medical Assistant – Patient Care & Admin

Lehigh Valley Health Network; Scranton (Lackawanna County); On-site; USD 32,000 - 45,000; Full time

Job summary

Lehigh Valley Health Network is seeking an active Medical Assistant to support clinical teams in patient intake, history collection, and rooming procedures. You will assist with exams, manage specimen collection, and coordinate referrals under supervision.

The role emphasizes strong computer skills (EMR, word processing, Excel) and effective front-office duties, with opportunity to contribute to patient-centered care in a fast-paced environment.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

Medical Assistant

EMR proficiency

Microsoft Excel

Attention to detail

Teamwork

Education

Specialized Diploma as a Medical Assistant

Associate’s Degree (preferred)

CCMA / CMA / CMAC / MAC / NCMA / NRCMA / RMA (various PA certifications)

Tools

EMR software

Word processing

Job description

Lehigh Valley Health Network is seeking an active Medical Assistant to support clinical teams in patient intake, history collection, and rooming procedures. You will assist with exams, manage specimen collection, and coordinate referrals under supervision.

The role emphasizes strong computer skills (EMR, word processing, Excel) and effective front-office duties, with opportunity to contribute to patient-centered care in a fast-paced environment.