Clinical Manager-Support Care

Southcoast Health System, Inc.; Massachusetts; On-site; USD 95,000 - 171,000; Full time

Job summary

Join a leading health system as a Clinical Manager - Support Care, where you will oversee Hospice & Palliative Care services. This role emphasizes staff management, service improvement, and patient care, within a supportive and inclusive environment. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth.

Benefits

Competitive Pay

Comprehensive Benefits Package

Generous Earned Time Off

Employee Wellbeing Program

403B Retirement Plan with Company Match

Tuition Assistance

Federal Loan Forgiveness Programs

Professional Growth Opportunities

Customized Leadership Training

Qualifications

• Minimum of five years relevant clinical experience.
• At least one year of supervisory experience.

Responsibilities

• Provide direction to assigned clinical staff.
• Manage service operations and ensure patient needs are met.
• Implement process improvements based on feedback.

Skills

Interpersonal Skills

Customer Service

Communication Skills

Computer Skills

Education

Bachelor's degree in Nursing

Tools

Electronic Records Programs

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Clinical Manager - Support Care

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the general supervision of the Director of Supportive Care or designee, perform a variety of duties in support of Hospice & Palliative Care services, including but not limited to: provide direction to assigned clinical staff to ensure daily operations and service management are timely and meet patient/customer needs. Manage the mix of services, introduce and apply new approaches to improve utilization, such as length of stay and cost per unit measures. Promote an environment where staff is included and encouraged to generate ideas for process improvement. Investigate, correct, and implement root cause improvements in response to all levels of complaints and suggestions, including sentinel events.

Qualifications

• Bachelor's degree in Nursing or equivalent knowledge and experience required.
• Minimum of five years relevant clinical experience and at least one year of supervisory experience required.
• Hospice or Home Health Care experience preferred.
• Evidence of current CPR certification.
• Highly effective interpersonal, customer service, and communication skills.
• Proficient computer skills, including experience with various software, databases, and electronic records programs.
• Current RN Licensure in the Commonwealth of Massachusetts required.
• Must be fully vaccinated against seasonal Influenza and COVID-19 or have an approved exemption with a signed statement.

Compensation: Pay rate will be determined based on experience.

Pay Range

USD $95,908.80 - USD $170,996.80 /Yr.

Rotation Schedule Requirement

No weekend rotation; however, there is a weekday on-call rotation every 10th week (Monday through Friday) and one holiday per year.