Clinical Manager BH

Resources for Human Development; Philadelphia (Philadelphia County); On-site; USD 65,000 - 80,000; Full time

Job summary

A community-focused healthcare organization is seeking a Clinical Manager in Philadelphia to oversee clinical services in a peer support setting. The role requires managing staff, coordinating therapy sessions, and ensuring documentation accuracy. Ideal candidates will have a master's degree in a relevant field, experience with diverse populations, and strong communication skills. This position offers the opportunity to make a significant impact on individuals transitioning from incarceration to community health.

Qualifications

• 4+ years of direct care, mental health experience.
• Ability to carry out duties without direct supervision.
• Experience in the field of forensics is preferred.

Responsibilities

• Provide overall supervision of clinical services.
• Oversee the coordination of individual and group therapy.
• Ensure completion and accuracy of clinical documentation.

Skills

Good communication skills (written and oral)

Problem solving and conflict resolution skills

Ability to manage multiple tasks or projects

Education

Master’s degree in Psychology, Social Work, or related field

Certificate of licensed social worker from PA State Board

Tools

Microsoft Office programs

Job description

CLINICAL MANAGER BH

The Clinical Manager is responsible for the overall supervision of clinical services and individual supervision at the Peer Support House, which provides ongoing crisis residential services to individuals who are involved with the criminal justice system and who without additional support are at risk of experiencing a mental health crisis following release from incarceration or forensic hospitalization. The Clinical Manager will provide direct supervision of the Site Supervisor, Office Manager, and Nurse.

Major Responsibilities

• Responsible for overall clinical coursework, such as clinical interventions, PIR follow-ups, and coordination of clinical services.
• Oversee and coordinate all in-house clinical services including individual and group therapy.
• Oversee PIR assessment and evaluation process, as well as ensuring the completion and accuracy of clinical documentation.
• Perform case consultation with others professional, external, and internal to gather a better perspective around participant’s quality of care, progress, and service integrity.
• Continuously assess effectiveness of treatment interventions.
• Audit progress notes.
• Oversee the data entry of notes and other documentation required by CBH and RHD into required database systems; RHD Electronic Health Record (EHR).
• Responsible for primary communication and coordination of services with the Nurse and Psychiatrist.
• Participate in the program referral process including conducting initial assessment of PIRs while incarcerated or hospitalized.
• Coordinate with program leadership team on coverage issues and anticipate crisis.
• Participate in team meetings and evidence base practice.
• Demonstrated ability to provide affirming, respectful, and culturally competent care to LGBTQ+ and transgender individuals.
• Understanding of gender identity, gender expression, pronoun use, and the unique treatment considerations for transgender clients in substance use services.
• Knowledge of trauma-informed approaches specific to LGBTQ+ and transgender communities, including minority stress, discrimination, and barriers to care.
• Ability to maintain strict confidentiality and support client safety, especially around sensitive identity-related information.
• Experience working with diverse populations and commitment to upholding an inclusive, nonjudgmental, and equitable treatment environment.
• Willingness to participate in ongoing training related to LGBTQ+ and transgender cultural competency and best clinical practices.

Job Qualifications

• Have a working knowledge of corporate and program policies and procedures.
• Good communication skills (written and oral).
• Ability to manage multiple tasks or projects.
• Demonstrate good problem solving and conflict resolution skills.
• A certificate of licensed social worker from PA State Board of Social Workers, Marriage & Family Therapist & Professional Counselors is required.
• Experience in the field of forensics is preferred.
• Peer Specialist Supervisor’s Certification preferred.
• Be 21 years of age or older.
• Basic working knowledge of all Microsoft Office programs.
• Possess a valid driver's license.
• Ability to carry out duties without direct supervision.
• Subject to employment screenings, including PA State Criminal History & FBI clearance, if applicable.

Education and Experience

• At least four (4) years of direct care, mental health and work experience.
• A master’s degree from an accredited university in a discipline, such as Psychology, Social Work, Human Services, or related field.

Job Competencies

• Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
• Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
• Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
• Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
• Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
• Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
• Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.