Home Infusion Growth & Referral Liaison

Boston Medical Center; Randolph (MA); Hybride; USD 59 000 - 86 000; Plein temps

Résumé du poste

Boston Medical Center Health System seeks a Home Infusion Clinical Liaison to drive referral growth, educate providers, and coordinate patient onboarding for home infusion services. The role acts as the central liaison among referrals, patients, families, and care teams to accelerate access to home infusion therapies.

This full-time, hybrid position emphasizes transitions of care, patient education, and data-driven improvement across the network, with responsibilities across Pharmacy, Nursing,

Qualifications

• Knowledge of home infusion therapies, discharge planning workflows.
• Experience in patient recruitment and provider relationships is preferred.

Responsabilités

• Drives referral development and business growth with physicians, APPs, nurses, case managers, discharge planners, home health agencies, hospitals, and community partners.
• Coordinates referral intake and onboarding by reviewing, prioritizing, qualifying, and converting referrals with Pharmacy, Nursing, Revenue Cycle, and Drug Access teams.
• Acts as primary contact for care transitions and provider communications to give status updates on therapy initiation and access barriers.
• Educates patients and families on treatment options, safety rules, and responsibilities to encourage adherence and retention.
• Maintains documentation and reporting to evaluate referral pipelines, conversion rates, and access barriers for program improvements.
• Delivers clinical and programmatic training to providers and regional referral sources about home infusion offerings and insurance criteria.

Connaissances

Home infusion knowledge

Insurance authorization

Relationship management

Clinical presentations

Care coordination

Pipeline management

Formation

Bachelor's degree in Nursing, Healthcare Administration, Business, Marketing, Life Sciences, or related healthcare field

RN license

Outils

Epic EMR

Description du poste

Boston Medical Center Health System seeks a Home Infusion Clinical Liaison to drive referral growth, educate providers, and coordinate patient onboarding for home infusion services. The role acts as the central liaison among referrals, patients, families, and care teams to accelerate access to home infusion therapies.

This full-time, hybrid position emphasizes transitions of care, patient education, and data-driven improvement across the network, with responsibilities across Pharmacy, Nursing,