Clinical Liaison

Spring Creek Rehabilitation and Nursing Center; Harrisburg (AL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Daily Pay option

Benefits Plan and 401k

Generous PTO

Orientation and training

Career advancement

Supportive management

Job summary

Spring Creek Rehab & Healthcare in Harrisburg, PA seeks a proactive Hospital/Clinical Liaison to drive referrals and manage the admissions process. You will coordinate with physicians, hospitals, and referral sources to grow patient volume while promoting our skilled nursing services.

The role requires healthcare marketing experience, long-term care familiarity, and strong communication and presentation skills to build partnerships and improve census in the Harrisburg market.

Qualifications

• Preferred Bachelor's degree in Business, Healthcare Administration, or Marketing.
• 3-5 years' progressive marketing/public relations experience in a healthcare setting.
• Long-term care experience required.
• Advanced training in hospital or nursing facility administration.
• Knowledge of healthcare reimbursement and regulatory standards.
• Must communicate effectively, orally and in writing.
• Professional sales presentation skills; ability to deal tactfully with diverse stakeholders.
• Ability to establish, implement, and maintain effective marketing and public relations programs.
• Post-offer criminal background check and drug screen required.

Responsibilities

• Devise strategies to gain patient referrals through relationships with physicians and other providers.
• Generate new patient activity and deepen relationships with referral sources to grow revenue.
• Formulate a sales plan to achieve monthly, quarterly, and annual targets.
• Establish and monitor sales processes to ensure timely achievement of goals.
• Execute day-to-day operations to drive KPIs (referrals, conversion rate, customer satisfaction).
• Lead one-on-one sales calls and community outreach to raise the center's profile.
• Serve as the key resource for internal and external customers.
• Identify new business opportunities with referring partners.
• Develop census as defined by the business plan goals.
• Assist with coordination of the referral-to-admission process.
• Represent the organization in community-related activities.
• Recognize and address barriers to admission promptly.

Skills

Effective communication

Sales experience

Public relations

Professional presentation skills

Relationship building

Education

Bachelor's degree in Business, Healthcare Administration, or Marketing

Job description

Hospital/Clinical Liaison Liaison

Location: Harrisburg Market

Benefits of the Hospital/Clinical Liaison:

• Daily Pay Option! Your pay, when you need it! Get paid daily!
• Industry Competitive Pay!
• Comprehensive Benefits Plan and 401k!
• Core Benefits start the first day of the month following date of hire!
• Generous PTO to include holidays, vacation and sick time!
• Industry leading orientation and training with on-going management support
• Employee recognition through various awards and programs
• Career Advancement and Growth Opportunities
• A team centered culture that supports our values of S.H.A.R.E. (Service, Honesty, Accountability, Respect, and Excellence)
• An employer who cares about YOU

Location: Harrisburg, PA

Are you enthusiastic and true go-getter? Do you have sales and marketing experience in long‑term care? Then this opportunity might be perfect for YOU! We are currently seeking a marketing expert who will lead the charge with promoting our skilled nursing center in the Harrisburg market! We are looking for a Hospital/Clinical Liaison to coordinate/oversee all aspects of the referral process within our skilled nursing facility. Serving as a liaison for the referral sources from the community, hospital and other referral sources, you will work closely with the Admissions Coordinator. This position will also serve as the primary contact person for referrals and conversion of admissions.

Requirements of the Hospital/Clinical Liaison:

• Preferred Bachelors' degree in Business, Healthcare Administration, and/or Marketing.
• 3-5 years' progressive experience in marketing and/or public relations in a health care setting
• Long-term care experience required.
• Must have advanced training in hospital or nursing Facility administration.
• Knowledge of healthcare reimbursement and regulatory standards.
• Must possess the ability to communicate effectively, orally, and in writing.
• Professional sales presentation skills required. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies or personnel and the general public.
• Must possess a thorough knowledge of principles of effective communication, mass media, advertising, policies, education, community relations, demonstration, organization structure, social and activity services, and government relations, etc., as they relate to nursing Facility operations.
• Must possess the ability to establish, implement, and maintain effective marketing and public relations program.
• Must successfully complete a post offer, pre‑employment criminal background check and physical / drug screen.

Responsibilities of the Hospital/Clinical Liaison:

• The Hospital/Clinical Liaison will be responsible for devising strategies to gain patient referrals through establishing/maintaining relationships with physicians and other healthcare providers.
• Generate new patient activity and create deeper relationships with referral sources to grow profitable revenue streams.
• Formulate a sales plan to achieve monthly, quarterly, and annual sales targets.
• Establish and monitor sales process to ensure timeliness with goals.
• Execute day to day operations to drive KPI’s (referrals, conversion rate, customer satisfaction).
• Achieve one‑on‑one sales calls and community interactions to enhance the reputation of the organization and increase awareness of services offered.
• Act as the key resource for internal and external customers.
• Identify new business opportunities with referring partners.
• Develop census as defined by targeted goals of the business plan.
• Assist with coordination of the referral‑to‑admission process.
• Represent the organization in community‑related activities.
• Recognize barriers to admission, and respond timely/appropriately.

Take pride in your career and join an organization where your talents will shine!

Spring Creek Rehab & Healthcare is an equal opportunity employer and complies with applicable Federal, State and Local civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, and protected veteran status.