Clinical Liaison

Rush University Medical Center; Fort Worth (TX); On-site; USD 67,000 - 81,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Extensive orientation program

Generous PTO and Paid Sick Time

Comprehensive medical and dental plans

Company-matching 401(k)

Life and disability protection

61,000+ team size impact

Job summary

Select Rehabilitation Hospital of Denton is seeking a Clinical Liaison (RN, OT, PT, or SLP) to lead education and relationship-building with case managers, physicians and hospital teams. The role ensures appropriate patient referrals for admission to our rehab hospital and manages the referral workflow.

The position operates Monday through Friday, 8:00 am to 5:00 pm across the Dallas/Plano/Frisco territory, with an annual salary starting at $74,000 and an uncapped monthly bonus program.

Qualifications

• Current and valid state licensure or eligibility for state licensure as an RN, OT, PT, or SLP; multi-state licensure may be required by territory.
• Two years related experience in a clinical healthcare setting or prior clinical liaison experience preferred.
• Experience in preadmission processes including assessments and relationship building in rehabilitation or post-acute care settings preferred.
• Proven sales/marketing experience with at least one year in a related role preferred.
• Demonstrated computer proficiency and ability to handle confidential healthcare information.

Responsibilities

• Develops and nurtures professional relationships with case managers, physicians and hospital teams at referring hospitals.
• Educates staff, patients and families on rehabilitation services provided by the hospital.
• Assesses patients with rehab diagnoses on-site at referring hospitals and manages the referral process.
• Creates target lists of contacts and decision makers in assigned hospitals and educates referral sources on services.
• Supports Sales and Marketing through programs, tours and meetings in assigned hospitals.
• Works with leadership to identify opportunities for expansion of strategic business initiatives.

Skills

Sales experience

Relationship building

Clinical liaison role

Education

Professional licensure

Job description

Overview

Select Rehabilitation Hospital of Denton

Annual Salary Range starts at $74,000 (depending on a candidate's years of relevant work experience), plus uncapped monthly bonus opportunity!

Monday - Friday, 8am - 5pm

Dallas/Plano/Frisco territory

Clinical Liaison (RN, OT, PT, or SLP)

Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records, and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase of referrals and admissions.

Responsibilities

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Additional Data

Why Join Us:

• Earn More: Uncapped monthly bonus program
• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans