Clinical Lead

Urologyspecialistsnc; Concord (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Urology Specialists of the Carolinas is seeking a Clinical Lead to support daily clinic operations while providing hands-on patient care in a busy practice. This role serves as the primary resource for clinical staff, ensuring efficient workflows, high-quality patient care and HIPAA/compliance adherence.

You will lead huddles, coach staff, manage patient flow, and coordinate staffing with the Regional Clinical Manager. A CMA or RN/LPN credential is required, with SPICE ideally in hand.

Qualifications

• High school diploma or GED required.
• Accredited Medical Assistant program completion required.
• Current CMA certification or active RN/LPN license required.
• SPICE certification or ability to obtain it.
• Clinical or medical office experience preferred.
• Familiarity with EMR, HIPAA and OSHA standards.
• Strong communication, organization and multitasking skills.

Responsibilities

• Act as the primary point of contact for clinical staff.
• Lead daily huddles and manage patient flow and priorities.
• Provide coaching, feedback and staff training.
• Assign tasks and oversee clinical workflows.
• Coordinate staffing needs with Regional Clinical Manager.
• Escalate operational or personnel concerns as needed.
• Cross-cover clinical roles as necessary.
• Perform patient intake, vitals and clinical support tasks.
• Assist providers during exams and procedures.
• Administer medications and perform basic lab functions.
• Provide wound care and in-clinic treatments.
• Maintain accurate medical records and documentation.
• Triage patient calls and messages.
• Ensure OSHA compliance and manage supplies.

Skills

Leadership

Staff coaching

Patient care

Communication

Teamwork

Education

High school diploma or GED

Accredited Medical Assistant program

CMA certification or RN/LPN license

SPICE certification

Tools

EMR systems

Job description

Description

About Us

Urology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.

With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.

Position Summary

The Clinical Lead supports daily clinic operations while providing hands-on patient care. This role serves as the primary resource for clinical staff, ensuring efficient workflows, strong team performance, and high-quality, compliant patient care.

Responsibilities

Leadership & Operations

• Act as the primary point of contact for clinical staff
• Lead daily huddles and manage patient flow and priorities
• Provide coaching, feedback, and staff training
• Assign tasks and oversee clinical workflows
• Coordinate staffing needs with the Regional Clinical Manager
• Escalate operational or personnel concerns as needed
• Cross-cover clinical roles as necessary

Clinical & Compliance

• Perform patient intake, vitals, and clinical support tasks
• Assist providers during exams and procedures
• Administer medications and perform basic lab functions, including phlebotomy
• Provide wound care and other in-clinic treatments
• Maintain accurate medical records and documentation
• Triage patient calls and messages
• Ensure OSHA compliance and manage clinical supplies

Patient Experience

• Deliver professional, patient-centered care
• Communicate effectively with patients and team members
• Maintain HIPAA compliance and confidentiality
• Support a collaborative, positive clinic environment

Requirements

Qualifications

Education & Certification

• High school diploma or GED required
• Accredited Medical Assistant program completion
• Current CMA certification or active RN/LPN license
• SPICE certification (or ability to obtain)

Experience & Skills

• Clinical or medical office experience preferred
• Strong knowledge of medical terminology and basic clinical procedures
• Familiarity with EMR systems, HIPAA, and OSHA standards
• Excellent communication, organization, and multitasking skills
• Team-oriented with a patient-focused approach

Physical Requirements

• Prolonged standing/sitting; occasional lifting up to 50 lbs
• Exposure to clinical environments and infectious materials

Why Join Us?

• Be part of one of the largest and most respected independent urology organizations in the Southeast
• Collaborative, physician-led culture focused on quality and innovation
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and advancement

Join Our Team

If you’re passionate about patient care and looking to grow your career within a supportive and respected organization, we’d love to hear from you.

#HP