Clinical Laboratory Team Lead

LCH Lab. Corp. of America Holdings; Holyoke (MA); On-site; USD 48,216 - 60,614; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) plan

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LCH Lab. Corp. of America Holdings is looking for a Clinical Laboratory Team Leader to manage daily operations in Holyoke, MA. This role involves monitoring laboratory automation, training staff, and ensuring quality patient care through accurate specimen handling and reporting.

Qualifications include an Associate's degree in a scientific field and a minimum of 3 years of relevant experience. The position offers a competitive pay range and comprehensive benefits.

Qualifications

• Associate's degree in a Chemical or Biological science, Clinical Laboratory Science, or Medical Technology.
• Minimum 3 years of experience as a Technologist/Technician.
• Proficient problem-solving and troubleshooting skills.

Responsibilities

• Assist with day-to-day operations of the Core Lab.
• Operate and monitor the automation line for specimen processing.
• Document system events and corrective actions.

Skills

Laboratory Information Systems

Attention to detail

Communication skills

Problem-solving skills

Organizational skills

Education

Associate’s degree in a relevant field

Tools

Microsoft Office

Inpeco laboratory automation systems

Job description

$5,000 sign on bonus (external candidates only) Labcorp is seeking a Clinical Laboratory Team Leader to join our team at our lab in Holyoke, MA.

Job Responsibilities

• Assist with the day to day operations of the Core Lab.
• Operate and monitor the automation line to ensure continuous, efficient specimen processing.
• Send daily, weekly and monthly production reports to management.
• Assist with the training of new hires and the development of current employees.
• Keep supervisor informed of group progress, problems, employee performance and any significant factors affecting assigned responsibilities.
• Determine the acceptability of specimens for testing according to established criteria.
• Perform routine and complex technical procedures and functions according to SOPs.
• Load, unload, and manage samples, consumables, and carriers within the system.
• Verify correct specimen routing, labeling, and system tracking.
• Respond to system alerts, alarms, and workflow interruptions.
• Perform first‑level troubleshooting of mechanical, robotic, and software‑related issues; clear jams, misroutes, and minor mechanical faults according to SOPs.
• Execute routine daily, weekly, and monthly maintenance tasks (cleaning, inspections, calibrations).
• Document system events, downtime, corrective actions, and maintenance activities.
• Communicate system status, delays, or issues clearly and promptly, and escalate unresolved issues to service providers and supervisors.
• Coordinate with laboratory technologists to align automation workflow with testing priorities.
• Work closely with service engineers during service visits.
• Monitor, operate and troubleshoot instrumentation to ensure proper functionality.
• Prepare, test and evaluate new reagents or controls.
• Report accurate and timely test results in order to deliver quality patient care.
• Perform and document preventive maintenance and quality control procedures.
• Identify and replenish testing bench supplies as necessary.
• Assist with processing of specimens when needed.
• Maintain a safe work environment and wear appropriate personal protective equipment.
• Follow all laboratory SOPs, safety protocols, and regulatory requirements.
• Participate in audits, validations, and continuous improvement initiatives.

Qualifications

• Associate’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non‑traditional Associate’s degree that meets local regulatory (CLIA & State) requirements.
• Minimum 3 years of experience as a Technologist/Technician.

Preferred Qualifications

• Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology.
• ASCP and AMT Certification.

Additional Job Standards

• In lieu of education requirements listed above, non‑traditional degrees with applicable science credits that meet CLIA standards may meet education requirements.
• Understanding of laboratory operations as well as policies and procedures.
• Proficient with Laboratory Information Systems and Microsoft Office.
• Familiarity with middleware or automation control software preferred.
• Prior experience with Inpeco or similar laboratory automation systems are a plus.
• Strong communication skills; both written and verbal.
• High level of attention to detail with strong organizational skills.
• Proficient problem‑solving, trouble‑shooting, time management, and prioritization skills.
• Effective teamwork and adaptability to changing workflows and system upgrades.
• Ability to work in a fast‑paced environment and handle the physical requirements of the position.

Automation Line Operator (ALO) Description

The Automation Line Operator (ALO) is responsible for the day‑to‑day operation, monitoring, and basic troubleshooting of the Inpeco total laboratory automation (TLA) system. This role ensures smooth specimen flow, system uptime, and compliance with quality, safety, and regulatory standards. The ALO serves as the first point of response for automation‑related issues and collaborates closely with laboratory staff, engineering, and IT to maintain efficient operations.

Pay Range

Pay Range: $35.00 – $44.00 per hour + 15% shift differential.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer Statement

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.