Clinical Laboratory Assistant- Phlebotomy Technician

Signature Healthcare; Brockton (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare facility as a Clinical Laboratory Assistant-Phlebotomy Technician. This role is vital in ensuring patient safety and care through accurate blood sample collection and processing. You'll work in a modern environment dedicated to superior healthcare, supporting both patients and providers. Enjoy a supportive workplace that values your contributions, offers comprehensive benefits, and fosters growth. If you're passionate about healthcare and customer service, this is the perfect opportunity to make a difference in the community.

Benefits

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Retirement Savings Plan

Employee Assistance Program (EAP)

Tuition Reimbursement

PTO and Paid Holidays

Qualifications

• High School diploma or equivalent required.
• Phlebotomy certification preferred but not required.

Responsibilities

• Collect blood samples in outpatient and inpatient settings.
• Ensure proper storage and handling of specimens.
• Provide excellent customer service to patients and healthcare providers.

Skills

Customer Service

Phlebotomy

Medical Terminology

Education

High School Diploma

Post-secondary Education in Business or Liberal Arts

Job description

Clinical Laboratory Assistant- Phlebotomy Technician

Brockton, MA

Allied Health

Full Time 40 Hours only, Evenings, M-F 2:30 pm - 11:00 pm with rotating weekends and holidays

Hours/Pay Period: 80

Signature Healthcare’s Brockton Hospital is hiring for a Clinical Lab Assistant-Phlebotomy Technician in Brockton, MA.

Our recently renovated Brockton Hospital is a modern healthcare facility focused on superior patient care and safety. Join our team and be part of a facility equipped with advanced infrastructure to meet the evolving healthcare needs of the community.

Roles and Responsibilities:

1. Collect blood samples following laboratory policies in outpatient and inpatient settings.
2. Register patients as required.
3. Order laboratory tests as requested by providers.
4. Receive and batch specimens into the Laboratory Information System (LIS).
5. Process specimens for in-house and reference testing according to requirements.
6. Ensure proper storage, handling, and processing of specimens.
7. Cancel and request new samples if specimen integrity is compromised.
8. Deliver specimens to the appropriate laboratory areas promptly.
9. Load specimens onto the laboratory tracking system, maintaining sample integrity.
10. Perform add-on testing as needed, following specimen requirements.
11. Verify patient and specimen identity with two identifiers at all stages.
12. Prioritize specimens based on testing requirements.
13. Clarify unclear orders before collection or processing.
14. Answer calls per laboratory policy, relay messages accurately.
15. Assist callers and direct them appropriately.
16. Fax patient results according to policy.
17. Provide excellent customer service to patients, physicians, and healthcare providers.
18. Communicate test and collection instructions clearly and respectfully.
19. Report issues or significant events to management and incoming shifts.
20. Follow up and document patient and provider interactions appropriately.
21. Maintain respect and professionalism for all patients, families, visitors, and staff, respecting cultural diversity and communicating effectively.
22. Perform other duties as assigned.

Required Skills & Qualifications:

High School diploma or equivalent required.

Preferred:

• Experience with medical terminology, customer service, and patient registration.
• Post-secondary education in business or liberal arts is desirable.
• Phlebotomy (ASCP) or Medical Assistant certification preferred but not required.

Working at Signature Healthcare

For 125 years, Signature Healthcare has delivered personalized healthcare in a welcoming, advanced environment. We are committed to quality care and serving every individual, fostering an inclusive environment for our employees to grow. Join us and enjoy comprehensive benefits including:

• Medical, Dental, and Vision insurance
• Life and Disability insurance
• Retirement Savings Plan
• Employee Assistance Program (EAP)
• Voluntary Benefits (Accident, Home & Auto, Pet, etc.)
• Tuition Reimbursement
• PTO and Paid Holidays

Apply today and help us become better and stronger than ever.