Clinical Lab Support Specialist

UCLA Health and David Geffen School of Medicine; New London (NH); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

Dartmouth Health is seeking a Laboratory Assistant to support the laboratory team with customer service and administrative duties. You will be a primary contact for patients and providers, handling orders, receiving specimens, and maintaining accurate documentation.

The role emphasizes organization, attention to detail, and the ability to work in a fast-paced healthcare setting. Day shift, 40 hrs/week, with a competitive benefit package.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Basic computer proficiency and ability to learn laboratory information system.

Responsibilities

• Provide exceptional customer service to patients, healthcare providers, and internal departments.
• Answer incoming telephone calls and respond to inquiries or direct calls appropriately.
• Transcribe laboratory orders accurately into the Laboratory information system.
• Receive specimen drop-offs, ensuring proper identification, labeling, and documentation.
• Collaborate effectively with laboratory personnel, registration staff, nursing units, provider offices, and other healthcare professionals to ensure efficient patient care and issue resolution.
• Maintain inventory of laboratory supplies, including stocking work areas and rotating inventory to ensure proper usage and minimize waste.
• Follow laboratory policies, safety procedures, and regulatory requirements to maintain specimen integrity and quality standards.
• Perform other duties as assigned to support laboratory operations.

Skills

Excellent customer service

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Basic computer proficiency

Education

High school diploma or equivalent

Tools

Laboratory information system

Job description

Dartmouth Health is seeking a Laboratory Assistant to support the laboratory team with customer service and administrative duties. You will be a primary contact for patients and providers, handling orders, receiving specimens, and maintaining accurate documentation.

The role emphasizes organization, attention to detail, and the ability to work in a fast-paced healthcare setting. Day shift, 40 hrs/week, with a competitive benefit package.