Clinical Lab Outreach Specialist

UVM Health - UVM Medical Center; Burlington (VT); On-site; USD 90,000 - 110,000; Full time

Job summary

UVM Health - UVM Medical Center in Vermont seeks a Clinical Laboratory Outreach Specialist to manage accounts and drive new business for the laboratory. The role focuses on building strong relationships with regional hospitals and providers while aligning with Laboratory Leadership initiatives.

You will serve as a liaison among hospitals, community providers, outreach staff, compliance, billing and registration, ensuring accurate processing, reporting and billing of tests while monitoring market

Qualifications

• Bachelor's degree in health care, biomedical sciences, or related field.
• Medical technologist certification strongly preferred.
• Minimum five years' experience in health care.
• Valid state issued driver’s license in good standing.

Responsibilities

• Develop and maintain outreach accounts for the laboratory.
• Establish and promote relationships with hospitals and providers.
• Ensure proper processing, reporting and billing of client tests.
• Perform regular visits to outreach providers, practices and hospitals and stay current with market trends.

Skills

Account management

Customer service

Relationship building

Market awareness

Education

Bachelor's degree

Job description

Healthier Communities. Healthiest Lives. Together.

Job Description

The Clinical Laboratory Outreach Specialist is responsible for account management and new business development. They act as a representative of the organization and serve as the liaison between the organization's laboratory and regional hospitals, community providers, organizational providers, network development outreach staff, compliance, billing, and registration. The Specialist is responsible for developing and maintaining outreach accounts for the laboratory and for establishing and promoting good working relationships with existing accounts by providing superior problem solving and customer service. Emphasis on patient care is paramount. This position will maintain regular visit schedules with outreach providers, practices, and hospitals. In accordance with the strategic initiatives put forth by Laboratory Leadership this position will evaluate and expand laboratory outreach opportunities in the region along new geographic and service lines as appropriate. They will work to ensure proper processing, reporting and billing of client tests, and delivery of services for internal and external clients, while keeping abreast of market trends in Laboratory Outreach.

Education

Bachelor's degree required. Field of study related to health care, biomedical sciences; or business degree with healthcare background considered. Medical technologist certification strongly preferred.

Experience

Minimum five years' experience in health care setting, some experience in the area of pathology and/or laboratory medicine must be included.

Licensure/Certification

Valid state issued driver’s license in good standing is essential