Clinical Lab Outreach Specialist

University of Vermont Medical Center; Burlington (VT); On-site; USD 75,000 - 100,000; Full time

Job summary

The University of Vermont Medical Center is seeking a Clinical Laboratory Outreach Specialist to manage outreach accounts and develop new business with regional hospitals and community providers. You will serve as the liaison between the laboratory and external clients, ensuring proper processing, reporting, and billing, while delivering superior customer service and patient care.

With a focus on maintaining regular outreach visit schedules and expanding opportunities in line with strategic

Qualifications

• Bachelor's degree in health care, biomedical sciences, or related field; healthcare background preferred.
• Medical technologist certification strongly preferred.
• Minimum five years' experience in health care setting, with exposure to pathology or laboratory medicine.

Responsibilities

• Manage outreach accounts and develop new business in regional hospitals and provider networks.
• Act as liaison between the laboratory and external clients to ensure accurate processing, reporting, and billing.
• Maintain regular outreach visit schedules with providers, practices and hospitals.
• Evaluate and expand outreach opportunities in the region in line with Laboratory Leadership strategies.

Skills

Account management

Education

Bachelor's degree

Job description

Healthier Communities. Healthiest Lives. Together.

JOB DESCRIPTION:

The Clinical Laboratory Outreach Specialist is responsible for account management and new business development. They act as a representative of the organization and serve as the liaison between the organization's laboratory and regional hospitals, community providers, organizational providers, network development outreach staff, compliance, billing, and registration. The Specialist is responsible for developing and maintaining outreach accounts for the laboratory and for establishing and promoting good working relationships with existing accounts by providing superior problem solving and customer service. Emphasis on patient care is paramount. This position will maintain regular visit schedules with outreach providers, practices, and hospitals. In accordance with the strategic initiatives put forth by Laboratory Leadership this position will evaluate and expand laboratory outreach opportunities in the region along new geographic and service lines as appropriate. They will work to ensure proper processing, reporting and billing of client tests, and delivery of services for internal and external clients, while keeping abreast of market trends in Laboratory Outreach.

EDUCATION:

Bachelor's degree required. Field of study related to health care, biomedical sciences; or business degree with healthcare background considered. Medical technologist certification strongly preferred.

EXPERIENCE:

Minimum five years' experience in health care setting, some experience in the area of pathology and/or laboratory medicine must be included.

Licensure/Certification:

Valid state issued driver's license in good standing is essential