Clinical Intake Coordinator

Tree of Life Counseling Center LLC; Freehold Township (NJ); On-site; USD 30,000 - 41,000; Part time

Job summary

Tree of Life Counseling Center, LLC in New Jersey is seeking an Intake Specialist to support patient engagement by collecting history, verifying benefits, and connecting clients with clinicians across Princeton or Freehold locations.

The part-time role (20–25 hours/week, in-person) requires empathy, strong communication, and careful data entry into the EHR with HIPAA compliance. Hourly range $22–$30, with potential for growth and licensure support.

Qualifications

• Master’s degree in Counseling or Social Work is required.
• Excellent verbal and written communication; empathetic, client-centered.
• Ability to assess appropriate level of care during intake calls.

Responsibilities

• Answer intake phone calls.
• Respond to and process intake forms.
• Review waitlist and update client availability.
• Ensure correct level of care for treatment.
• Input demographic details, clinical history, and screening notes into the EHR with HIPAA compliance.
• Collect insurance information and verify in-network benefits.

Skills

Empathy

Communication

Risk stratification

Education

Master's Degree in Counseling or Social Work

Job description

Description

Tree of Life Counseling Center, LLC is a family-owned, for-profit, and rapidly growing mental health private practice headquartered in Freehold, with an additional location in Princeton. Since opening in 2016, we have expanded to a team of over 60 clinicians supported by a dedicated administrative staff, all committed to delivering high-quality, accessible mental health care.

We accept most major insurance plans and currently maintain a growing waitlist of clients seeking services. Our offices are designed to provide a warm, welcoming, and therapeutic environment for both clients and staff. Across our two locations, we offer more than 50 fully equipped therapy rooms, as well as specialized spaces including group rooms, children’s craft rooms, and sand-tray therapy rooms.

Our clinicians specialize in a wide range of evidence-based treatments, including talk therapy and EMDR, addressing concerns such as anxiety, trauma, family dynamics, and LGBTQ+ issues. In addition, we offer holistic services such as reiki, massage therapy, and group classes in meditation, and breathwork.

Position Summary

To facilitate the initial stages of patient engagement by collecting their history, verifying benefits, and matching individuals with appropriate clinicians or services to ensure timely, compliant, and compassionate care delivery.

Job Responsibilities

• Answer incoming intake phone calls
• Respond and call boom forms in a timely manner
• Review the waitlist and make sure all clients are up to date with availability and if they want to remain on the waitlist
• To ensure this is the correct level of care for treatment
• Accurately input demographic details, clinical history, and screening notes into the Electronic Health Record (EHR) system in full compliance with HIPAA regulations
• Collect insurance information, run real-time eligibility checks, verify in-network benefits

Requirements

Required Qualifications

• Master Level Position in either Counseling or Social Work

Essential Skills + Competencies

• Empathy and compassionate, customer service based
• Exceptional verbal and written communication skills for cross-departmental collaboration
• Strong critical and analytical thinking skills to appropriately risk stratify client needs during intake calls

Part Time Position 20 to 25 hours per week

Monday through Friday

In person position- Princeton or Freehold location

Hours may be counted towards certain licensures!

Hourly Range: $22-$30