Clinical Informatics Support & Training Specialist

Dignity Health; Santa Maria (CA); On-site; USD 64,000 - 96,000; Full time

Job summary

Dignity Health is seeking a Clinical Informatics Support Specialist to help implement, optimize, and educate end users on clinical and business systems across our clinics. You will troubleshoot issues, support workflow improvements, and collaborate with clinical teams to deliver efficient system usage and positive patient outcomes.

Healtcare professionals with strong communication skills will contribute to training curricula, change management, and education for users during downtimes and

Qualifications

• Associate degree in health informatics, nursing, or related field.
• At least 2 years of healthcare experience.
• Experience with EHR systems and training.
• Epic and Cerner experience preferred.

Responsibilities

• Support and optimize clinical information system capabilities to meet quality patient care goals.
• Participate in workflow design, project implementation, documentation, and end-user training.
• Assist in initial and ongoing EHR training and competency development for end users.
• Contribute to training curricula, communications, and change management for technology changes, upgrades, and downtimes.
• Collaborate with staff and physicians to develop efficient, functional workflows across software applications.
• Gather information from end users, escalate as needed, and prioritize tasks to meet deadlines.

Skills

Clear communication

Relationship building

Troubleshooting

Workflow optimization

Staff training

Cross-functional collaboration

Education

Associate degree

Bachelor’s degree preferred

Tools

Epic

Cerner

Job description

Dignity Health is seeking a Clinical Informatics Support Specialist to help implement, optimize, and educate end users on clinical and business systems across our clinics. You will troubleshoot issues, support workflow improvements, and collaborate with clinical teams to deliver efficient system usage and positive patient outcomes.

Healtcare professionals with strong communication skills will contribute to training curricula, change management, and education for users during downtimes and