Clinical Informatics Analyst — Elevate Patient Outcomes

Rosebud Communications Inc; Suwanee (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

South Western Communications (SWC) is seeking an Informatics Analyst to advance safety, efficiency, and quality outcomes through our technology and services stack. You will lead assessments, document user requirements, and coordinate system designs with customers and internal teams.

This role emphasizes data-driven insights, governance adherence, and ongoing system optimization in a healthcare-focused setting.

Qualifications

• Bachelor’s or Master’s Degree in Clinical Informatics, Health Informatics, Data Analytics, Healthcare Administration, or equivalent.
• Experience preferred in clinical informatics or healthcare data analysis.
• Demonstrated ability to analyze data and support informatics initiatives.
• Strong documentation and project coordination skills.
• Knowledge of system governance and change management is a plus.

Responsibilities

• Lead assessment meetings by exploring system capabilities and best practices with customer.
• Create and maintain documentation of user requirements and system configuration.
• Review system design and confirm facility layout with customer.
• Work closely with internal teams to relay requested system design modifications.
• Modify and develop system configurator to reflect functionality depicted in assessment documentation.
• Adhere to customer’s defined policy for system governance and change management.
• Lead efforts to develop, display, and understand customer performance metrics using proprietary/non-proprietary platforms.
• Research, document, and collate baseline assessments of customers’ integrated systems.
• Participate in continuous improvement huddles with customers to promote adoption of technologies and ongoing optimization of systems.
• Work with trainers to plan for training, implementation, and adoption of technology.
• Triage customer issues and provide resolution or refer to SMEs as needed.

Skills

Strong client-facing communication

Advanced troubleshooting

Time management

Present technical information

Learning agility

Attention to detail

MS Office / Microsoft Suite

Education

Bachelor's or Master’s in Informatics/Healthcare Admin

Tools

Microsoft Office

Job description

South Western Communications (SWC) is seeking an Informatics Analyst to advance safety, efficiency, and quality outcomes through our technology and services stack. You will lead assessments, document user requirements, and coordinate system designs with customers and internal teams.

This role emphasizes data-driven insights, governance adherence, and ongoing system optimization in a healthcare-focused setting.