Clinical Informatics Analyst

McKenzie Health; Watford City (ND); On-site; USD 85,000 - 105,000; Full time

Job summary

McKenzie Health in Watford City, ND is seeking a Clinical Informatics Analyst to partner with the Clinical Informatics Specialist. The role focuses on Epic end-user training, troubleshooting, and workflow analysis to ensure safe, efficient patient care.

The analyst will bridge clinical staff and IT, translating clinical needs into practical informatics solutions and supporting system implementations across hospital and clinic departments.

Qualifications

• Clinical & EHR expertise with ability to translate workflows into technical solutions.
• Strong communication and collaboration across clinical, IT, and leadership teams.
• Analytical and problem-solving skills for system optimization and data-driven decisions.
• Project management and training abilities for implementation and user adoption.

Responsibilities

• Assist with planning, developing, and delivering Epic training for providers, nurses, and clinical staff.
• Provide at-the-elbow support for staff learning Epic workflows and tools.
• Troubleshoot Epic issues and elevate complex problems to the Clinical Informatics Specialist or IT team as needed.
• Participate in the creation of training materials, quick reference guides, and orientation packets for new hires.
• Help collect and analyze data to identify workflow inefficiencies and recommend improvements.
• Assist in developing and testing new Epic modules, service lines, and enhancements.
• Support clinical teams with report generation, data pulls, and visualization requests.
• Communicate clearly and effectively with staff across 25+ different departments in a fast-paced critical access hospital environment.
• Maintain knowledge of current Epic functionality and upcoming updates.
• Participate in projects aimed at improving clinical efficiency, patient safety, and regulatory compliance.

Skills

Clinical & EHR expertise

Communication skills

Analytical problem-solving

Project management & training

Education

Associate or bachelor’s degree in nursing, HIM, Informatics, or related field

Tools

Epic EHR

Job description

Job Details

Job DetailsJob Location: Watford City, ND 58854Position Type: Full TimeEducation Level: Not SpecifiedClinical Informatics Analyst

Position Overview:

The Clinical Informatics Analyst will support the Clinical Informatics Specialist in optimizing and maintaining the use of Epic across McKenzie Health’s hospital and clinic departments. This role will focus on end-user training, troubleshooting, workflow analysis, and supporting system implementations to ensure staff and providers are able to deliver safe, efficient, and high-quality patient care. The Analyst will function as a liaison between clinical staff and IT, helping translate clinical needs into practical informatics solutions.

Key Responsibilities:

• Assist with planning, developing, and delivering Epic training for providers, nurses, and clinical staff.
• Provide at-the-elbow support for staff learning Epic workflows and tools.
• Troubleshoot Epic issues and elevate complex problems to the Clinical Informatics Specialist or IT team as needed.
• Participate in the creation of training materials, quick reference guides, and orientation packets for new hires.
• Help collect and analyze data to identify workflow inefficiencies and recommend improvements.
• Assist in developing and testing new Epic modules, service lines, and enhancements.
• Support clinical teams with report generation, data pulls, and visualization requests.
• Communicate clearly and effectively with staff across 25+ different departments in a fast-paced critical access hospital environment.
• Maintain knowledge of current Epic functionality and upcoming updates.
• Participate in projects aimed at improving clinical efficiency, patient safety, and regulatory compliance.

McKenzie Health reserves the right to assign, reassign, or eliminate duties and responsibilities as necessary. The description of critical job features is not exhaustive and may change as deemed appropriate.

QualificationsRequired Skills and Abilities:

• Clinical & EHR expertise with ability to translate workflows into technical solutions
• Strong communication and collaboration skills across clinical, IT, and leadership teams
• Analytical and problem-solving skills for system optimization and data-driven decisions
• Project management and training abilities for implementation and user adoption

Education and Experience:

• Associate or bachelor’s degree in nursing, Health Information Management, Informatics, or related field preferred.
• Prior healthcare experience required (clinical background preferred: nursing, CNA, MA, etc.).
• Familiarity with Epic or other electronic health record (EHR) systems strongly preferred.
• Strong problem-solving and critical-thinking skills.
• Excellent communication, teaching, and people skills.
• Ability to manage multiple priorities in a demanding environment.
• Meticulous with a commitment to accuracy and quality.

McKenzie Health is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, color, sex, disability, national origin, race, religion, or veteran status.