Epic Clinical Informatics Trainer & Workflow Optimizer

McKenzie Health; Watford City (ND); On-site; USD 85,000 - 105,000; Full time

Job summary

McKenzie Health in Watford City, ND is seeking a Clinical Informatics Analyst to partner with the Clinical Informatics Specialist. The role focuses on Epic end-user training, troubleshooting, and workflow analysis to ensure safe, efficient patient care.

The analyst will bridge clinical staff and IT, translating clinical needs into practical informatics solutions and supporting system implementations across hospital and clinic departments.

Qualifications

• Clinical & EHR expertise with ability to translate workflows into technical solutions.
• Strong communication and collaboration across clinical, IT, and leadership teams.
• Analytical and problem-solving skills for system optimization and data-driven decisions.
• Project management and training abilities for implementation and user adoption.

Responsibilities

• Assist with planning, developing, and delivering Epic training for providers, nurses, and clinical staff.
• Provide at-the-elbow support for staff learning Epic workflows and tools.
• Troubleshoot Epic issues and elevate complex problems to the Clinical Informatics Specialist or IT team as needed.
• Participate in the creation of training materials, quick reference guides, and orientation packets for new hires.
• Help collect and analyze data to identify workflow inefficiencies and recommend improvements.
• Assist in developing and testing new Epic modules, service lines, and enhancements.
• Support clinical teams with report generation, data pulls, and visualization requests.
• Communicate clearly and effectively with staff across 25+ different departments in a fast-paced critical access hospital environment.
• Maintain knowledge of current Epic functionality and upcoming updates.
• Participate in projects aimed at improving clinical efficiency, patient safety, and regulatory compliance.

Skills

Clinical & EHR expertise

Communication skills

Analytical problem-solving

Project management & training

Education

Associate or bachelor’s degree in nursing, HIM, Informatics, or related field

Tools

Epic EHR

Job description

McKenzie Health in Watford City, ND is seeking a Clinical Informatics Analyst to partner with the Clinical Informatics Specialist. The role focuses on Epic end-user training, troubleshooting, and workflow analysis to ensure safe, efficient patient care.

The analyst will bridge clinical staff and IT, translating clinical needs into practical informatics solutions and supporting system implementations across hospital and clinic departments.