Clinical Improvement Program Specialist Senior

Jefferson Health; United States; On-site; USD 95,000 - 135,000; Full time

Job summary

Jefferson Health is seeking a Clinical Improvement Program Specialist to advance organizational clinical strategic improvement. You will lead projects, partner with the Clinical Improvement Designer, and apply project management and process improvement principles across Plan, Execute, and Sustain phases within a healthcare setting.

Responsibilities include coordinating with the Clinical Improvement Team, tracking KPIs, and reporting outcomes to leadership.

Qualifications

• Experience managing all stages of the Project Management life cycle.
• Experience working in a healthcare environment and in a dynamic matrixed organization.
• PMP or CAPM certification (can be in progress); Lean Six Sigma Green Belt or similar quality-certification preferred.

Responsibilities

• Use Enterprise project management standards to manage timelines, resources, and budgets.
• Collaborate with Clinical Improvement Team to drive organization-wide initiatives and accountability outcomes.
• Assist with data and KPI tracking and report outs to leadership to drive performance improvement.
• Develop and maintain trusting relationships with stakeholders to support collaborative improvement efforts.
• Contribute to equity, experience, quality, safety, and population health initiatives through project management support.

Skills

Project management

Cross-functional collaboration

Data tracking

Leadership

Communication

Multitasking

Education

B.S. in Business

Relevant clinical field

Healthcare Administration

Quality and Safety

Job description

The Clinical Improvement Program Specialist is accountable to advance the execution of organizational clinical strategic improvement through providing project leadership and closely partners with the Clinical Improvement Designer. Applies diverse knowledge of project management expertise, process improvement principles, and familiarity with the health care operations environment to effectively drive work across the Plan, Execute, and Sustain phases of a clinical improvement project. Utilizes project management best practices through ownership of project documentation, daily collaboration with project team members/operational leaders/key stakeholders, and management and facilitation of meetings.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Utilizes established Enterprise project management standards, processes, policies, methodologies and tools to manage timelines, resources, and budgets.
• Collaborates with other Clinical Improvement Team members and leaders to drive organization wide initiatives and improvement work with ownership of accountability and outcomes.
• Assists with data and KPI tracking and report outs to leadership to drive performance of improvement initiatives and reduce clinical variation and utilization.
• Contributes value to overarching efforts of OnPoint Program to improve equity, experience, quality, safety, and population health across all pillars through being able to provide project management support across these areas.
• Develops and maintains trusting relationships with key stakeholders to foster collaborative improvement efforts.

Minimum Education and Experience Requirements

Education: B.S. in Business, relevant clinical field, Healthcare Administration, and/or Quality and Safety. Minimum of 7+ years of experience in project management is required. Experience: Proven ability to manage all stages of the Project Management life cycle Proven ability to work in teams with diverse backgrounds and experiences Superior interpersonal management skills and emotional intelligence Experience overseeing large, complex projects, in a dynamic healthcare environment and within other healthcare organizations Excellent communication and interpersonal skills with strong leadership and multitasking abilities Experience in managing information systems, clinical initiatives, and process improvement projects Comfortable working in complex matrixed environment.

Minimum Certifications, Registration or License Requirements

• Required: PMP or CAPM certification (can currently be pursuing)
• Preferred: Lean Six Sigma Green Belt or above, AND/OR Quality Improvement-related certification

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular Employee Entity

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• group rates on insurance and discounts
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
• access to medical (including prescription) insurance for all colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps)

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.

Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.