Program Manager CTSC - FT, Day - Center City (Hybrid)

Jefferson Health; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Tuition discounts

Medical insurance

Retirement plans

Job summary

Jefferson Health is seeking a Program Manager Academic in the United States to lead planning, implementation, and continuous improvement of academic programs and educational initiatives. You will collaborate with faculty, academic leadership, and administrative units to ensure high-quality educational experiences and operational excellence.

The role involves managing program operations, scheduling, events, and documentation while evaluating outcomes and driving process improvements.

Qualifications

• Bachelor’s degree required; 5 years in program management or academic administration.
• Strong project management and communication skills; ability to manage multiple priorities.
• Experience with data analysis and reporting; proficient with MS Office.

Responsibilities

• Plan, implement, and manage academic programs and initiatives, ensuring alignment with institutional goals.
• Manage program operations: scheduling, events, communications, and documentation systems.
• Serve as liaison among faculty, leadership, students, and administrative units to support collaboration.
• Collect, analyze, and report on program data to inform decisions and improvements.
• Support resource development, including identifying funding opportunities and grant submissions.

Skills

Project management

Communication skills

Analytical thinking

Organizational skills

Stakeholder engagement

Independent work

Data interpretation

Education

Bachelor’s Degree

Tools

Microsoft Office

LMS software

Job description

Number of Positions In Requisition 1 Job Details Monday through Friday Flex start time (8 hrs/day) 40 hours weekly

The Program Manager Academic is responsible for the planning, implementation, management, and continuous improvement of academic programs, educational initiatives, and/or curriculum operations. This role partners closely with faculty, academic leadership, and administrative units to ensure effective program delivery, operational excellence, alignment with institutional priorities, and a high-quality educational experience. The Program Manager independently oversees program operations, evaluates program effectiveness, and identifies opportunities to improve processes, outcomes, and stakeholder engagement.

Job Description Summary The Program Manager Academic is responsible for the planning, implementation, management, and continuous improvement of academic programs, educational initiatives, and/or curriculum operations. This role partners closely with faculty, academic leadership, and administrative units to ensure effective program delivery, operational excellence, alignment with institutional priorities, and a high-quality educational experience. The Program Manager independently oversees program operations, evaluates program effectiveness, and identifies opportunities to improve processes, outcomes, and stakeholder engagement.

Job Duties

• Plan, implement, and manage academic programs and initiatives, ensuring alignment with institutional goals.
• Manages program operations, oversees scheduling, events, communications, and maintenance of documentation and systems.
• Serve as a key liaison among faculty, leadership, students, and administrative units to support collaboration and program activities.
• Collect, analyze, and report on program data and outcomes to inform decision-making and recommends continuous improvement initiatives.
• Support resource development efforts, including identifying funding opportunities and assisting with grant or program-related submissions.

Minimum Qualifications

• Bachelor’s Degree
• 5 years of relevant experience in program management, academic administration, healthcare, or higher education.
• Strong project and program management skills with ability to manage multiple priorities
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision and exercise sound judgment
• Proven ability to build relationships and collaborate across diverse stakeholder groups
• Analytical and problem-solving skills with attention to detail
• Strong organizational skills and ability to manage complex processes and timelines
• Proficiency with data analysis, reporting tools, and Microsoft Office or similar platforms
• Experience with academic technologies (e.g., learning management systems, databases) preferred

Preferred Qualifications

• Master’s Degree higher education, public administration or related field preferred.
• 1 year experience in a university or academic setting strongly preferred.

Additional Qualifications

• Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift Workday Day (United States of America)

Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 132 S 10th Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.

• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.