Clinical Front Office Assistant I

UT Southwestern Medical Center; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare

PTO

Paid holidays

On-site childcare

Wage increases

Merit increases

Job summary

UT Southwestern Medical Center in Plano, TX is seeking a Clinical Staff Assistant I to support outpatient clinic front office operations under direct supervision, maintaining a patient-centered attitude and compassion for patients and families.

This role offers a career ladder based on progressive responsibilities and performance, with opportunities to learn Epic EMR, registration, scheduling, and insurance tasks while delivering excellent customer service.

Qualifications

• High School Diploma or GED with prior customer service experience required.
• Front office experience preferred.
• Willing to learn Epic EMR system and clinic workflows.

Responsibilities

• Learn two clinical front office operations within 6–12 months.
• Deliver superior customer service to patients and colleagues.
• Maintain patient confidentiality per HIPAA and UT Southwestern policy.
• Assist with registration, scheduling, insurance entry and related clerical duties.

Skills

Customer service

Front office operations

Communication skills

Education

High School Diploma or GED

Tools

Epic EMR

Job description

UT Southwestern Medical Center in Plano, TX is seeking a Clinical Staff Assistant I to support outpatient clinic front office operations under direct supervision, maintaining a patient-centered attitude and compassion for patients and families.

This role offers a career ladder based on progressive responsibilities and performance, with opportunities to learn Epic EMR, registration, scheduling, and insurance tasks while delivering excellent customer service.