Clinical Education Specialist

Daymark Recovery Service; Salisbury (NC); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Job summary

Daymark Recovery Services, Inc. is seeking a Clinical Education Specialist to support the training needs of clinical staff and ensure compliance with service definitions and policies.

You will coordinate training schedules, develop new courses in the Paycom Learning Management System, and work with human resources and clinical leadership to monitor training completion and effectiveness.

Qualifications

• Must be a behavioral health-qualified professional (QP).
• A bachelor’s degree with two years MH/SA/IDD experience, or a bachelor’s degree in a non-human service field and at least four years of MH/SU/IDD experience.
• Experience in teaching or mentoring within a clinical environment; corporate training experience is a plus.

Responsibilities

• Provides direct initial and ongoing training/education to clinical staff in person and virtually to ensure compliance with HIPAA, Medicaid, CARF, and service definitions.
• Ensures all staff complete required trainings, including Person-Centered Thinking and Mindset Foundations.
• Collaborates with management to provide training solutions via research, needs assessments, etc.

Skills

Training delivery

HIPAA compliance

LMS (Paycom)

Team collaboration

Education

Bachelor’s degree in human services

Bachelor’s degree in non-human service field + 4+ years MH/SU/IDD experience

Tools

Paycom Learning Management System

Job description

Company Mission Statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $24-$26/hr.Summary:Under direct and indirect supervision, the clinical education specialist is responsible for assisting the team with ensuring clinical staff have the trainings needed to fulfill their roles as indicated by service definition, clinical need, and clinical policy. This includes providing trainings, ensuring required trainings are offered in a timely fashion as well as assisting human resources and clinical leadership with ensuring trainings are completed. Works directly with training team lead to schedule, coordinate and monitor performance.Essential Duties and Responsibilities:Provides direct initial and ongoing training /education and support to clinical staff in person and virtually to ensure strict compliance with all professional standards, HIPAA, Medicaid, CARF, and state service definitions. Ensures all clinical staff have access to and complete required trainings, including Person-Centered Thinking, Mindset Foundations, Mindset Restrictive Interventions, and others. Works with Clinical management to provide training solutions by participating in research, meetings, needs assessments, etc. Maintains knowledge of Daymark clinical programs and their associated training requirements. Develops new courses and create these in the Paycom Learning Management System to maintain a well-trained staff.Provides initial and ongoing education and support to all staff on utilizing the Paycom Learning Management System.Collaborates with other team members to ensure cross-training of staff in key areas.Any other duties as assigned by supervisorSpecial Attributes:Must possess a great attitude, pleasant personality, work well with others, have a strong commitment to patient care, understand clinical workflows, knowledge of the behavioral healthcare field, adequate computer skills, and training experience.Education and/or Experience:Must meet qualifications of a behavioral health qualified professional (QP). A bachelor’s degree in a human service field with two years MH/SA/IDD experience with the population served; or a bachelor’s degree in a non-human service field and at least four years of full-time experience working with the MH/SU/IDD population.ANDExperience in teaching or mentoring within a clinical environment with preference to persons who have been a licensed teacher. Experience in corporate training or related field a plus.