Clinical Education Operations Coordinator

University Support Services; Great River (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

University Support Services is seeking a Program Coordinator to manage documentation and credentialing for students in clinical sciences programs. You will ensure timely submission of letters, health records, transcripts, and USMLE materials while coordinating with hospitals and the Registrar team.

The role emphasizes accuracy, process improvement, and proactive communication with students and partner institutions to support timely progression and graduation.

Qualifications

• Bachelor's degree required; relevant experience may substitute.
• Experience in medical education or high-volume customer service preferred.
• Strong organizational skills and attention to detail are essential.
• Proficiency with Banner, clerkship management systems, and MS Office is preferred.

Responsibilities

• Submit required documentation to hospital partners for students in clinical rotations.
• Maintain SharePoint sites and reflect documentation requirements on a weekly basis.
• Update hospital rosters for student placements and removals.
• Ensure proper scanning and archiving of documents in OnBase.
• Verify health documentation is current prior to clerkships.
• Track outstanding documentation for clerkship eligibility.
• Review elective assessments and route to Registrar for final review.
• Oversee inboxes for Clinical Evaluations and Hospital Paperwork with timely responses.
• Confirm credentialing of students before clerkships begin.
• Prepare official correspondence regarding documentation and compliance.
• Utilize institutional systems for data entry and reporting.
• Support graduation audits and improve operational processes.
• Collaborate with leadership and stakeholders to ensure compliance.

Skills

Organizational skills

MS Office Suite

Banner

Clerkship management systems

Attention to detail

Communication

Team collaboration

Data entry

Problem solving

Education

Bachelor's degree

Tools

Banner

OnBase

InfoView

Clerkship Management Systems

Job description

University Support Services is seeking a Program Coordinator to manage documentation and credentialing for students in clinical sciences programs. You will ensure timely submission of letters, health records, transcripts, and USMLE materials while coordinating with hospitals and the Registrar team.

The role emphasizes accuracy, process improvement, and proactive communication with students and partner institutions to support timely progression and graduation.