Clinical Director - Adult Outpatient

Community Mental Health Affiliates, Inc. (CMHA); New Britain (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Community Mental Health Affiliates, Inc. (CMHA) seeks a Clinical Director to lead the development and management of integrated clinical and community support services.

The role collaborates with clinical staff, CMHA leadership, and external agencies to ensure timely, clinically indicated care aligned with program goals and funding requirements. The position emphasizes supervision, data-driven performance, and compliance with regulatory and payer requirements while maintaining accessibility and

Responsibilities

• Conveys information clearly both orally and in writing and maintains open communication with a wide range of stakeholders.
• Engages in clinical assessment and review to determine levels of care in line with client need and resources.
• Gathers activity data, checks progress and evaluates performance of staff and units.
• Identifies work problems, analyzes them quickly, and implements timely solutions to resolve crises.
• Reviews program effectiveness with audits and develops corrective plans when objectives aren't met.
• Distributes resources—money, staff, time—according to priorities to improve coordination and productivity.
• Represents CMHA at community functions and required meetings, communicating needs to supervisors.
• Uses Key Performance Indicators and other outcomes data to enhance performance.
• Performs other related duties as assigned.

Job description

Summary

The Clinical Director is responsible for providing clinical and administrative leadership toward the development and effective management of the integrated clinical and community support services at CMHA. They will work collaboratively with clinical/program staff as well as with other members of CMHA leadership, DMHAS, DCF, DOC, Courts, and other external entities to achieve efficient, timely and clinically indicated care consistent with program goals and agency mission. The Clinical Director will review new admissions as well as existing caseloads, conduct/document supervision, effectively utilize data including Key Performance Indicators. They will maintain accessibility, fluidity, and assignment to qualified/competent staff. The Clinical Director will manage the department’s team in compliance with agency directive and initiatives by utilizing Key Performance Indicators and other data to maintain fidelity with funder’s models, licensing regulations and payer’s requirements.

Essential Responsibilities And Target Outcomes

• Conveys information and ideas both orally and in writing and listens and responds appropriately to others. Maintains clear lines of communication with a wide range of individuals.
• Engages in clinical assessment and review to determine levels of care consistent with client need and agency resources.
• Gathers information about work activities and external conditions affecting the work, checks on the progress and quality of the work, and evaluates the performance of individuals and the effectiveness of the organizational unit.
• Identifies work-related problems, analyzes problems in a systematic but timely manner, and acts decisively to implement solutions and resolve crises.
• Reviews program effectiveness by conducting and documenting audits that measure objectives, develops, and monitors plans of corrections when those objectives have not been achieved
• Distributes money, people and time according to priorities; determines how to best utilize staff and resources efficiently and effectively to accomplish a task or project; Improve coordination and productivity.
• Represents and promotes CMHA at community functions and required meetings and communicates potential client/community needs to Supervisor that will assist in future program development.
• Manages and utilizes information in the form of Key Performance Indicators and other outcome measures to enhance performance.
• Performs other related duties as assigned.

Principal Customers

• Program Staff, working with clients referred by DMHAS, DCF, DOC, Hospitals, Residential Programs, conservators, Parents, Schools, Court System, Pediatricians, other programs within CMHA and other social service agencies

Critical Work Relationships

• Service Area Directors, Executive and Senior Team, other CMHA program and administrative staff, DMHAS, DSS,
• DDS, DCF, DOC, Other funders/payer’s, Courts, Visiting Nurses, Clinical and Medical Providers, Legal
• Representatives, Family Members, Temporary/Transitional Living Facilities, other programs within CMHA and other social service agencies.