Clinical Director

ACES (Autism Comprehensive Educational Services); Merced (CA); On-site; USD 103,000 - 112,000; Full time

Job summary

ACES is a leading ABA service provider seeking a Clinical Director to elevate treatment standards by overseeing the effective and efficient delivery of services across staff teams. The role focuses on growth and well-being of the assigned office or region, managing hours, supervisors, and clients under executive leadership.

You will monitor policy compliance, drive quality improvements, and maintain strong collaborative relationships between clinical and administrative departments.

Qualifications

• BCBA certification and in good standing required.
• 3–5 years BCBA experience with 1–2 years in a clinical leadership role preferred.
• Strong understanding of ABA service delivery, clinical quality standards, utilization management, and staff development.
• Excellent leadership, coaching, conflict resolution, and team-building skills.

Responsibilities

• Utilization Management: conduct daily and weekly reviews with supervisors for office and client utilization.
• QPI Monitoring and Collaboration: join supervisors during visits to provide feedback and support on cases and supervisory responsibilities.
• Billing/Doc: monitor billing to doc data, supervise staff performance improvements.
• Supervisor management: conduct 1:1 meetings, organize monthly supervisor meetings, and manage staffing changes.

Skills

Leadership

Coaching

Team-building

Conflict resolution

Data reporting

Education

BCBA certification

Tools

Microsoft Office Suite

Job description

Position Title: Clinical DirectorLocation: MercedPosition Type: Full-TimePay Range: $103,000-$112,000 annually + additional bonus incentivesThis position is based in our Merced, CA regionACES is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of individuals with autism and their families. Through individualized, evidence-based care delivered in homes, centers, schools, and communities, we create meaningful, lasting outcomes. With more than 30+ locations nationwide, ACES continues to expand access to high-quality autism services while making a positive impact in the communities we serve. Learn more at www.acesaba.com.We believe clinical excellence starts with supporting great clinicians. At ACES, our 2XO (2X Outcomes) initiative reflects our commitment to delivering innovative, evidence-based care while investing in our BCBAs through career growth, strong clinical support, and the tools they need to help children and families thrive.Job Mission:The mission of the Clinical Director at ACES is to elevate the standards in the treatment of Autism by managing the effective and efficient implementation of services provided by staff members.Job Summary:The Clinical Director (“CD”) is primarily responsible for the overall growth and well-being of their assigned office location or region(s) with a minimum of 100 hours per day across a span of a minimum of 8 supervisors and 80 clients under the direction of the Executive Team. The CD is responsible for monitoring staff and clients to ensure compliance with all policies and procedures, oversee quality of services, support continuous improvement, and provide direction and accountability of staff’s performance. This position helps to create and support a positive relationship between ACES staff and clients, and across ACES staff from both clinical and administrative departments. This position reports to the Regional Director.Job Responsibilities:Working under the supervision of the Regional Director and in concert with department heads and the executive team, essential job responsibilities include, but are not limited to:Utilization Management: Conduct Daily and weekly reviews and problem solving with supervisors of client utilization for collective office and at individual client level. Champion and lead office wide initiatives to increase and maintain optimal utilization.Conducting Ride-Alongs: Join supervisors monthly during natural supervisory visits in field or clinic to provide general feedback and support on the case and supervisory responsibilities.QPI Monitoring and Collaboration: Join supervisors monthly during visits in field or clinic to provide feedback and support on the case and supervisory responsibilities.Monitoring SV billable Standards: Collect exceptions and PTO requests, examining monthly summary numbers, regularly review planners and PBI dashboard, assign hours as needed, develop goals and intervention plans as necessary, monitor Associate Clinical Supervisor ratio complianceDeveloping and monitoring SV cases loads and capacity: Update SV Capacity sheet, assisting in monitoring credentialing, assigning distribution of caseload by time of day, region, qualifications, facilitating case transfers as needed, communicate SV needs to RecruitingBT/RBT management: Update RBT documentation as necessary, organize RBT \"parties\" and group study sessions, communicate board issues, assist in organizing competency exams. Assess and Monitor BT/ RBT needs and implement retention protocols.Billing/Doc: Monitor Billing to doc data note audits at 1:1s, billing to doc monthly summary data, develop and execute intervention plans on low performing staffSupervisor management: Conduct 1:1 meeting’s with supervisors, organize and conduct monthly group supervisors meeting including CEU facilitation, evaluate and request pay increases for staff, implement disciplinary procedures with staff, conduct interviews for New Hire or promotional applicants. Assign initial caseloads, conduct initial and ongoing supervisor training needs.Communicating Expectations and supporting Department: Hold staff accountable to expectations from supporting departments. Promote positivity, flexibility and trust when changes occur. Develop a teamwork environment and provide support to all departments at ACES (e.g., Front Office, ZenDesk, Clinical, Recruiting, Training, Client Onboarding, etc).Lead Culture Team: Establish an effective culture team with guidance from ACES leadership team. Make immediate decisions if and when appropriate. Delegate and escalate issues appropriately. Support and participate in culture initiatives, such as Autism Awareness Month, BI appreciation month, etc. Community Outreach: CDs will engage in outreach projects to support the growth of their region by meeting with physician groups, creating partnerships with schools and service providers (e.g. local SLPs and OTs), and connecting and maintain relationships with local parent groups.In Clinic Services Oversight: CDs will be primary drivers of in clinic services for their regions where applicable. This will include capacity determination, clinical program oversight and implementation of initiatives to promote in clinic services.This list of responsibilities is not meant to be exhaustive. ACES can modify this job description/responsibilities at any time and in its sole discretion.QualificationsQualifications:Board Certified Behavior Analyst (BCBA) certification in good standing required.Demonstrated success leading and developing clinical teams in a multi-client, fast-paced environment.Strong understanding of ABA service delivery, clinical quality standards, utilization management, and staff development.Proven ability to drive operational performance while maintaining exceptional clinical outcomes.Excellent leadership, coaching, conflict resolution, and team-building skills.Proficiency with Microsoft Office Suite and experience utilizing data and reporting tools to support business decisions.Minimum 3-5 years of BCBA experience with at least 1-2 years in a clinical leadership role preferred.Effective written and verbal communication skills, with the ability to collaborate across clinical and administrative departments.Physical Requirements:Ability to exert up to 10 pounds of force and lift/move up to 25 poundsDirect work with clients may include, without limitation, the following physical demands: sitting, kneeling, squatting, running, twisting and turning, reaching above shoulders and/or frequent physical transitionsAdditional Information:ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status.To find out more about how ACES uses employee data for business purposes, see our Employee Privacy Policy.ACES participates in E-Verify. For information regarding your rights and responsibilities under E-Verify, please review the applicable state and federal notices: E-Verify Posters.