Clinical Manager, Quality Assurance

Paycom - ATS; Santa Rosa (CA); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation incentives

Relocation assistance

Up to 28 paid days off (PTO)

Medical, dental, vision insurance

401k retirement plan

Referral bonuses

Job summary

ACES seeks a Clinical Manager, Quality Assurance in Santa Rosa, CA to evaluate client programs, supervise staff, and improve treatment outcomes. You will work under Clinical Directors across homes, centers, and schools, ensuring alignment with treatment plans and data-driven decisions.

The role offers a hybrid work model, sign-on/relocation incentives, comprehensive benefits, and up to 28 PTO days with a strong clinical support system for BCBA staff.

Qualifications

• Master’s degree in ABA, psychology, education, social work or related field.
• BCBA certification or valid clinical license required.
• 3+ years of clinical supervision experience; 5+ years preferred.
• Experience with ASD or related conditions is strongly preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Evaluate treatment progression through in-person observation and data review.
• Provide verbal and written feedback to staff to align with treatment plans.
• Assist Clinical Directors with intervention on clinical cases to improve outcomes.
• Collaborate with Program Manager on client cohort progress and payor communications.
• Attend IEP meetings and provide parent training workshops as needed.
• Monitor outcome data and contribute to regional reporting with the Director of Client Outcomes.

Skills

Independent work

Communication

Leadership

Organization

Clinical supervision

Education

Master’s degree in ABA/related field

BCBA certification

Clinical license

Tools

MS Office

Word processing

Spreadsheets

Email

Project management software

Job description

Salary: $95,000-$110,000 annually (plus up to $30,000 in annual incentives based on performance)Hybrid work schedule with two work-from-home days each weekACES is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of individuals with autism and their families. Through individualized, evidence-based care delivered in homes, centers, schools, and communities, we create meaningful, lasting outcomes. With more than 30+ locations nationwide, ACES continues to expand access to high-quality autism services while making a positive impact in the communities we serve. Learn more at www.acesaba.com.We believe clinical excellence starts with supporting great clinicians. At ACES, our 2XO (2X Outcomes) initiative reflects our commitment to delivering innovative, evidence-based care while investing in our BCBAs through career growth, strong clinical support, and the tools they need to help children and families thrive.Why Join ACES?Compensation & Incentives:Total Compensation Range: $95,000 – $110,000 annually (plus up to $30,000 in annual incentives based on performance)Competitive Bonus Opportunities: Sign-on, retention, and relocation incentives available based on location and organizational needs.Relocation Assistance: Considering a move? We offer up to $10,000 (where applicable) in relocation assistance to help make your transition smoother. This package provides a lump sum payment to cover your moving expenses, travel costs, and other support to help you settle within 10-15 miles of one of our centers.Generous Paid Time Off: Benefit from up to 28 paid days off annually, including holidays, vacation days, and sick leave.Comprehensive Benefits: Access medical, dental, and vision insurance within 30 days of joining, along with a 401k retirement plan, and more.Referral Bonuses: Earn up to $3000 for referring qualified candidates to join our team.ACES Achievements:National Recognition: ACES is the sole autism provider recognized for quality care by Aetna/CVS’s Institute of Quality.Expert Team: Join a team of over 400 Board Certified Behavior Analysts, renowned for their expertise and dedication.Industry Accolades: Forbes has named us one of the Best Mid-Sized Workplaces, reflecting our commitment to excellence.Legacy of Excellence: Benefit from the expertise of one of the longest-standing providers of ABA therapy worldwide.JOB SUMMARYThe Clinical Manager, Quality Assurance (“CQM”) is primarily responsible for regularly evaluating the treatment progression of client programs through in-person observation, review of data, and direct communication with assigned staff. Verbal and written feedback is delivered to the staff in an effort to ensure the client is progressing in alignment with their treatment plan. This position reports to the local Clinical Director(s).ESSENTIAL JOB RESPONSIBILITIESWorking under the supervision of the Clinical Director(s), essential job responsibilities include, but are not limited to:Maintain a small to moderate caseloadAssist Clinical Director(s) with intervention on clinical cases to influence positive outcomesCollaborate with the Program Manager on client cohort progress and communication to payorEvaluate clinical quality of assigned cases by providing consultation and supervision and communicating with Behavioral Interventionists (BI’s) and parents/caregivers to get additional feedback and input regarding treatment prognosisRegularly provide collaboration on cases that are not progressing in alignment with their treatment plan (e.g., facing significant barriers to progress)Participate on cases that need advanced clinical consultation by working alongside the treatment team to modify treatment plansCommunicating with parents regarding any clinical concerns related to the client programProvide parent training workshops and services that provide opportunities for higher levels of parent participationAttend IEP meetings (as approved by funding sources or as needed)Monitor and provide input regarding outcome data, with support of the Director of Client Outcomes, in their region including but not limited to:Standardized assessment trendsLevel of service recommendation trendsLength of time in treatment trendsTransition status trendsThe foregoing job responsibilities are illustrative only and are not meant to be exhaustive. ACES reserves the right to change, amend or modify the job description/responsibilities at any time and in its sole discretion.Required Qualifications:Ability to work independently with only general supervisionMinimum Master’s Degree in Applied Behavioral Analysis psychology, education, social work or other related field; and BCBA certification or clinical license3+ years (5+ years preferred) of clinical supervision experience as a BCBAPreferred5+ years’ experience working with clients with ASD or other special needs5+ years training and/or education related to ASDValid driver’s license and/or access to reliable transportationBackground check, tuberculosis test, LiveScan fingerprint and any other funding source required clearanceComfortable working in home, community, school, clinic, and military base environmentsComfortable working in group settings and leading small groups of staff and clientsStrong desire to support and develop skills and abilities of staffProficiency with MS Office Suite, word processing, spreadsheets, e-mail, database software, project management softwareHighly organizedProfessional, positive attitudeExcellent communication skillsPhysical Requirements:Ability to exert up to 10 pounds of force and lift/move up to 25 poundsDirect work with clients may include, without limitation, the following physical demands: sitting, kneeling, squatting, running, twisting and turning, reaching above shoulders and/or frequent physical transitions#high