Clinical Data Operations Coordinator

Hispanic Alliance for Career Enhancement; Nevada (IA); Hybrid; USD 35,000 - 71,000; Full time

Job summary

CVS Health is seeking a Coordinator to support Management in handling clinical offering requests submitted through eProject and Salesforce, ensuring accurate data capture.

Duties include designing data collection forms, data entry and validation, quality checks, database maintenance, and reporting to identify trends. Requires 1+ year in customer service, intermediate Excel skills, attention to detail, and ability to work across departments with a flexible schedule.

Qualifications

• 1+ years' experience in customer service or call center environment.
• Data Analyst with intermediate Excel skills.
• Detail oriented with a focus on quality.
• Ability to work independently and collaboratively across departments.
• Ability to work a flexible schedule as needed.
• Regular and predictable attendance.

Responsibilities

• Assist in the design and implementation of clinical data collection processes, including development of forms, case report details, and electronic data capture systems.
• Performs data entry tasks, ensuring data is accurately entered and validated.
• Operates quality checks and audits on clinical data to identify discrepancies or errors.
• Maintains clinical databases with strict security, confidentiality, and compliance.
• Prepares clinical data analysis activities, such as generating reports and summaries.
• Documents solutions and creates reports to identify trends and opportunities for improvement.
• Exercising established clinical protocols and providing ongoing support to enhance user experience.

Skills

Data analysis

Excel proficiency

Attention to detail

Independent work

Cross-team collaboration

Flexible schedule

Education

High School Diploma or GED

Tools

eProject

Salesforce

Job description

CVS Health is seeking a Coordinator to support Management in handling clinical offering requests submitted through eProject and Salesforce, ensuring accurate data capture.

Duties include designing data collection forms, data entry and validation, quality checks, database maintenance, and reporting to identify trends. Requires 1+ year in customer service, intermediate Excel skills, attention to detail, and ability to work across departments with a flexible schedule.