Clinical Data Implementation Specialist

Suvoda; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Suvoda is seeking an Implementation Specialist to translate customer documentation into precise system configurations for study activities. The role focuses on delivering successful project outcomes, ensuring quality patient, site, and customer experiences, and collaborating with Product and IT to drive enhancements.

The position requires experience in pharma/CRO contexts, excellent Word/Excel skills, meticulous attention to detail, and strong communication.

Qualifications

• At least 1 year of experience in pharmaceutical or CRO with contract management preferred.
• Experience with Microsoft Word and Excel required.
• Strong attention to detail and excellent writing skills.
• Ability to dissect clinical trial financial documents and identify payable activities.

Responsibilities

• Review and interpret global customer documentation related to study activities.
• Identify quality risk and pursue best client, site, and patient experience.
• Extract and configure customer data into study activities from source documents.
• Collaborate with business partners to verify interpretation of study requirements.
• Adhere to auditing and monitoring checklists and procedures.
• Adhere to internal KPIs and customer-driven SLAs.
• Participate in calls regarding study implementation and complex configuration issues, consulting with customers and colleagues to resolve.
• Contribute to internal process documents to ensure study configurations are consistent and follow best practices.
• Partner with Product and IT teams to identify enhancements across platforms.
• Support Client Delivery in maintaining positive customer relationships.
• Perform other duties and/or projects as time requires.

Skills

Attention to detail

Analytical skills

Communication skills

Time management

Interpersonal skills

Tools

Microsoft Word

Excel

Job description

Suvoda is seeking an Implementation Specialist to translate customer documentation into precise system configurations for study activities. The role focuses on delivering successful project outcomes, ensuring quality patient, site, and customer experiences, and collaborating with Product and IT to drive enhancements.

The position requires experience in pharma/CRO contexts, excellent Word/Excel skills, meticulous attention to detail, and strong communication.