Admin and QA Coordinator

Veterans in Healthcare; Boston (MA); On-site; USD 34,412 - 46,314; Full time

Job summary

Veterans in Healthcare in Boston, MA is seeking an Admin and QA Coordinator to support quality processes and general administrative operations. This full-time, day-shift role requires attention to detail: performing annual internal audits, quality checking data files, reviewing documents, and aiding with reports and audits.

Candidates should have an Associate degree (Bachelor's preferred), 1–3 years in admin and QA/QC, and strong MS Office skills; excellent written and verbal English are

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• 1-3 years of related work experience in administrative and QA/QC.
• Experience with computer systems, including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).

Responsibilities

• Perform annual internal audits of procedures and personnel.
• Quality check all research and clinical data files.
• Review and edit multiple documents and generate reports.
• Review analytical plans, reports, and data to ensure they are error free.
• Enact, document, and report on all audits and audit results.
• Review SOPs, GCLP documents, and laboratory personnel performance.
• Review corrective action logs, deviation reports, and associated trending logs.
• Provide direct support to the Director, place and track lab orders, assist with recurring events and meetings, and provide administrative assistance as needed.

Skills

Administrative

QA/QC

MS Office

Written English

Oral English

Teamwork

Customer service

Problem solving

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Admin and QA Coordinator

Location: Boston, MA

Employment: Full-time, 40 hours per week, Day shift, Category: Quality

Essential Responsibilities

• Perform annual internal audits of procedures and personnel.
• Quality check all research and clinical data files.
• Review and edit multiple documents and generate reports.
• Review analytical plans, reports, and data to ensure they are error free.
• Enact, document, and report on all audits and audit results.
• Review SOPs, GCLP documents, and laboratory personnel performance.
• Review corrective action logs, deviation reports, and associated trending logs.
• Provide direct support to the Director, place and track lab orders, assist with recurring events and meetings, and provide administrative assistance as needed.

Required Qualifications

• Associate's degree required; Bachelor's degree preferred.
• 1-3 years of related work experience in administrative and QA/QC.
• Experience with computer systems, including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).

Competencies

• Decision Making: Ability to make decisions based on specific instructions, standard practices, and established procedures with little or no supervision.
• Problem Solving: Ability to address varied problems using analysis, observation, and experience.
• Independence of Action: Ability to follow general instructions and procedures; work monitored by supervisor.
• Written Communications: Ability to communicate clearly and effectively in written English.
• Oral Communications: Ability to comprehend and converse in English with staff, patients, families, and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies.
• Team Work: Ability to work collaboratively in small teams to improve operations.
• Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Physical Nature of the Job

Sedentary work. Exert up to 10 pounds occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time; walking and standing occasional.

Pay Range

$24.98 – $33.62 per hour. Compensation may exceed the base hourly rate based on shift differentials, call pay, premium pay, overtime, and other additional pay practices.

Required Vaccination

All staff required to be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity Employer

Equal Opportunity Employer/Veterans/Disabled.