Clinical Coordinator, Transitional Housing

Breaking Ground; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Clinical Coordinator for their Transitional Housing program. This role is vital in supervising Case Managers and ensuring the application of best-practice clinical interventions. The ideal candidate will have a strong background in crisis intervention and harm reduction strategies, along with the ability to lead and motivate a team. You will play a key role in helping individuals transition from homelessness to permanent housing, making a significant impact on the lives of those in need. If you are passionate about providing support and guidance in a fast-paced environment, this opportunity is for you.

Qualifications

• 3+ years of experience with related populations required.
• LMSW must be obtained within six months of employment.

Responsibilities

• Supervise Case Managers and ensure compliance with care standards.
• Develop and implement individual service plans for clients.
• Coordinate care delivery with outreach teams and service providers.

Skills

Crisis Intervention

Motivational Interviewing

Harm Reduction

Client-centered Care

Supervisory Skills

Communication Skills

Problem Solving

Education

NYS Licensed Masters Social Worker (LMSW)

Tools

Microsoft Office Suite

Access-based Databases

Job description

Clinical Coordinator, Transitional Housing

320 Pearl St, New York, NY 10038, USA Req #2906

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Located i n lower Manhattan , t he S outh Strand Safe Haven i s comprised of 106 beds for individuals who are not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs . The S outh Strand Safe Haven offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations . On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing.

Reporting to the Assistant Program Director, Transitional Housing the Clinical Coordinator, Transitional Housing supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards.

The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise a team of Case Managers
• Provide regular, structured supervision meetings for direct reports
• Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
• Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
• Interview and assess potential clients
• Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
• Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
• Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
• Assess and evaluate client functioning
• Supervise and conduct case conferences
• Coordinate delivery of care with multiple service providers, particularly outreach teams.
• Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness.
• Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• NYS Licensed Masters Social Worker (LMSW) required . Must obtain LMSW within first six months of employment
• Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred
• Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
• Experience with crisis intervention, including, risk assessments and incident management
• Ability to work successfully with a wide range of internal and external stakeholders
• Demonstrated success in working in a fast-paced environment with multiple priorities
• Ability to delegate and motivate staff to achieve deliverables
• Ability to communicate (verbally and written) with diverse populations and stakeholders
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required