Clinical Coordinator - Primary Care Plymouth

Trinity Health MI; Plymouth (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Trinity Health IHA Medical Group seeks a Clinical Coordinator to support Medical Assistants in delivering exceptional patient care. You will oversee MA staff and office operations with Nursing Leadership and the Practice Manager.

The role prioritizes efficient patient flow, staff development, and achievement of operational goals while maintaining high-quality care and patient education. Full-time Day shift position in Southeast Michigan.

Qualifications

• High School Diploma or equivalent with coursework in management/supervision.
• Possess accredited MA program and MA externship; EMT/Paramedic/ATC credentials preferred.
• Valid CPR certification and MA credentials (CMA, RMA, NCMA, CCMA, NRCMA, CMAC).

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Assist with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintain scheduling, time and attendance for the MA staff.
• Evaluate MA staff performance and recommend promotions/discipline.
• Fill in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Skills

Supervision

Staff coaching

Scheduling

Patient communication

Team leadership

Education

High School Diploma or equivalent

Associate or Bachelor’s in Management/Healthcare Administration

Accredited MA program with externship/internship; EMT/Paramedic/ATC credentials

Job description

Join a Team That Makes a Difference!

Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Coordinator to support our Medical Assistants in delivering exceptional patient care. In this role, you will oversee the medical assisting staff and other specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager. This includes accountability for efficient patient/work flow, customer satisfaction, staff satisfaction, productivity and achievement of operational goals as defined by practice leadership.

Employment Type: Full time

Shift: Day Shift

What You'll Do:

• Supervise day-to-day operations of assigned areas.
• Assists with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintains scheduling, time and attendance for the MA staff.
• Evaluates the performance of MA staff, recommends promotions and disciplinary action.
• Fills in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

General Requirements:

EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc) Successful completions of accredited/approve MA program and MA externship, MA Internship; Emergency Medical Technician (EMT) program; Paramedic program; or Certified Athletic Trainer. If credentialed, maintains current MA Re-Certification CEUs. CREDENTIALS/LICENSURE: Valid CPR certification.

MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies:

• American Association of Medical Assistants (CMA)
• American Medical Technologists (RMA)
• National Center for Competency Testing (NCMA)
• National Healthcareer Association (CCMA)
• National Association of Health Professionals (NRCMA)
• American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE: 5 years’ clinical experience with prior supervisory experience preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.