Clinical Coordinator - Primary Care Plymouth

Trinity Health Mid-Atlantic; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Trinity Health IHA Medical Group seeks a Clinical Coordinator to supervise MA staff, support patient care, and coordinate between patients and providers. You’ll assist with recruitment, onboarding, scheduling, and performance evaluations while applying quality improvement initiatives to enhance care delivery.

Qualified candidates will have a managed care background, CPR certification, and MA credentials. This role emphasizes staff leadership, operational efficiency, and patient-centered service

Qualifications

• High School Diploma or equivalent with applicable college coursework in management and supervision.
• Prefer associate or bachelor’s degree in Management, Healthcare Administration, etc.
• Successful completion of accredited/approved MA program and MA externship, MA Internship; EMT/Paramedic/ATC programs; or MA Recertification CEUs.
• Valid CPR certification. MA-Credentialed I: CMA/RMA/NCMA/CCMA/NRCMA/CMAC.

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Assist with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintain scheduling, time and attendance for the MA staff.
• Evaluate MA staff performance; recommend promotions and disciplinary action.
• Fill in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Skills

Staff supervision

Recruitment & training

Scheduling & attendance

MA duties

Patient education

Care coordination

Quality improvement

Education

High School Diploma or equivalent

MA program & externship

EMT/Paramedic/ATC credential

Associate or Bachelor's in healthcare/management

Job description

Employment Type: Full time, Shift: Day Shift

Join a Team That Makes a Difference! Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Coordinator to support our Medical Assistants in delivering exceptional patient care. In this role, you will oversee the medical assisting staff and other specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager. This includes accountability for efficient patient/work flow, customer satisfaction, staff satisfaction, productivity and achievement of operational goals as defined by practice leadership.

What You’ll Do:

• Supervise day-to-day operations of assigned areas.
• Assists with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintains scheduling, time and attendance for the MA staff.
• Evaluates the performance of MA staff, recommends promotions and disciplinary action.
• Fills in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

General Requirements:

EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc) Successful completions of accredited/approve MA program and MA externship, MA Internship; Emergency Medical Technician (EMT) program; Paramedic program; or Certified Athletic Trainer. If credentialed, maintains current MA Re-Certification CEUs.

CREDENTIALS/LICENSURE: Valid CPR certification. MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies: American Association of Medical Assistants (CMA) American Medical Technologists (RMA) National Center for Competency Testing (NCMA) National Healthcareer Association (CCMA) National Association of Health Professionals (NRCMA) American Medical Certification Association (CMAC).

MINIMUM EXPERIENCE: 5 years’ clinical experience with prior supervisory experience preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org.

You can also follow Trinity Health on LinkedIn.