Clinical Concierge & Patient Experience (MA/X-ray)

Cottage Health; Santa Barbara (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Cottage Medical Group seeks a Clinical Concierge (Medical Assistant/X-ray Technician) for Cottage Urgent Care in Santa Barbara. You will register patients, collect payments, room patients, assist providers and clinical staff, and manage discharge and follow-up to maximize patient experience.

As a rotating member of front- and back-office duties, you will support the outpatient management of patients, advocate for patients and families, and help shorten wait times while maintaining compassionate,

Qualifications

• Clinical Concierge responsibilities require coordinating front/back office tasks and patient care.
• Ability to act as patient advocate and maintain effective communication with providers and care teams.

Responsibilities

• Variety of clinical functions in a clinical setting with discretion, good judgment, diplomacy, and customer service.
• Acting as the patient advocate with continuous contact with providers, patients and families.

Job description

Cottage Medical Group seeks a Clinical Concierge (Medical Assistant/X-ray Technician) for Cottage Urgent Care in Santa Barbara. You will register patients, collect payments, room patients, assist providers and clinical staff, and manage discharge and follow-up to maximize patient experience.

As a rotating member of front- and back-office duties, you will support the outpatient management of patients, advocate for patients and families, and help shorten wait times while maintaining compassionate,